Vice President and General Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

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• Held accountable, to the highest degree, for the accuracy and thoroughness of property records and reports.
• Establishes performance and profit objectives for short-term and long-term goals.
• Ensures the quality of management operations in all areas of the property.
• Lead the annual strategic planning process including the coordination of the annual operating and capital budget.
• Challenge departmental management to maximize departmental performance while minimizing costs.
• Establish and maintain the necessary internal controls, standard operating procedures, and training materials.
• Ensures that all aspects of the operation are conducted in accordance with applicable laws and regulations.
• Ensures a maximum level of customer service and satisfaction, as well as employee service and satisfaction, throughout the property.
• Regularly reviews and evaluates departmental performance, working with departmental leaders and others to take any necessary steps to resolve any unsatisfactory results or conditions.
• Maintains appropriate qualified staffing levels by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining, and terminating, as needed.
• Enhances and / or develops, implements and enforces policies and procedures of the organization, including the Company’s Compliance Program, by way of systems that will improve the overall operation and effectiveness of the property and corporation.
• Participates on state and federal legislative and regulatory matters. Maintains strong relationships with regulatory and community organizations, promoting a positive company image and solid working relations.
• Establishes relationships within the community to enhance our role as a business that serves the community.

REQUIREMENTS

• Bachelor’s degree or ten to fifteen years of related experience.
• Must have previous General Manager level experience.
• Experience must include the management of multiple, complex business units.
• Excellent analytical, financial, problem solving, and strategic thinking skills.
• Strong demonstrated management and leadership skills including ability to lead a diverse team.
• Ability to analyze, interpret, and summarize data.
• Excellent marketing acumen and thorough knowledge of gaming operations.
• Willingness and ability to pass suitability requirements of a gaming and / or racing licensing body, including submission of detailed background and financial reviews.
• Must have experience in building and leading teams in a very dynamic environment.
• Detail oriented, professional demeanor, strong organization and project management skills.
• Strong interpersonal skills, including the ability to interact effectively with senior / executive management.
• Excellent verbal and written communication / presentation skills.
• Strong work ethic and ability to cultivate working relationships throughout the organization.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION / EXPERIENCE

Bachelor’s degree in a business or related field required if not, prior gaming industry experience in a highly regulated environment required.

Previous General Manager experience required.

LANGUAGE ABILITY

Ability to read and interpret documents such as policies, procedures, internal controls and governmental regulations. Ability to write reports, correspondence and procedures.

Ability to effectively communicate information and respond to questions from managers, regulators and the general public.

MATH ABILITY

Ability to accurately calculate figures and amounts and perform mathematical functions according to business needs.

REASONING ABILITY

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.

COMPUTER SKILLS

Must possess intermediate computer skills and have experience with Microsoft Office products (Excel, Word, PowerPoint and Outlook).

CERTIFICATES AND LICENSES

Must be able to obtain and maintain an Indiana Gaming license.

SUPERVISORY RESPONSIBILITIES

This position will supervise the entire property and the executive team leading all departments both gaming and non-gaming including both direct and indirect reporting relationships.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

When working in the office, the noise level is moderately quiet. When on the casino floor, the noise level is loud and the employee will be exposed to cigarette smoke on the casino floor.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to stand; speak; hear; use hands; and to reach with hands and arms. The employee may occasionally be required to sit.

Specific vision abilities include close and distance vision; color and depth perception and peripheral vision. The employee must occasionally lift and / or move up to ten (10) pounds.

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