Escrow Manager - Loan Insurance
Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm.
We are currently seeking an Escrow Manager - Loan Insurance for a direct hire opportunity with a financial services client.
Responsibilities :
- Manages the Loan Escrow, Taxes & Insurance Team.
- Assesses the quality of team's performance, incoming volumes, productivity, capacity, SLAs and metrics.
- The Escrow Manager - Loan Insurance will create an engaged workforce by fostering collaboration within their team and their internal and external customers / partners.
- Ensures the team consistently meets or exceeds SLAs.
- Sets departmental goals that are measurable.
- Responsible for solving complex work problems and tending to customer complaints.
- Reviews and maintains departmental reports to identify trends or areas of concern.
- Identifies business process or system improvements that streamline operations and updates procedures accordingly.
- Responds to all inquiries from lenders and other bank personnel in a timely manner.
- Manages vendors to ensure performance is in support of the bank’s goals and growth strategies.
- Stays up to date with industry trends and regulations.
- Identifies changes affecting the department and notifies internal staff.
- Responds to audit requests and prepares findings.
- Fosters relationships with internal teams.
- Recruits, trains, develops and retains a highly proficient, adequately staffed team.
- Ability effectively communicate through one on one meetings and regular department meetings.
Qualifications :
- High School diploma required; Bachelor’s degree preferred
- Minimum 5 years of experience in a loan operations or equivalent related role is required.
- Previous Management or Supervisor experience is required.
- Knowledgeable in loan documentation and servicing functions including consumer, commercial and mortgage loans.
- Experience with FiServ systems software is preferred.
- Skilled at creating and managing spreadsheets.
- Flexibility in work schedule during peak production period is critical in this position.
For immediate consideration, please click Apply and use Job Code BHJOB11837 4163. You may also send a copy of your resume to : resumes@lewisjamesprofessional.
com and enter only the following job code in the subject line : BHJOB11837 4163. Lewis James Professional is an Equal Opportunity Employer. M / F / D / V
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Escrow Manager - Loan Insurance. We are currently seeking an Escrow Manager - Loan Insurance for a direct hire opportunity with a financial services client. The Escrow Manager - Loan Insurance will create an engaged workforce by fostering collaboration within their team and their internal and extern...
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