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Client Coordinator Remote

Heart and Sail Excursions
Boston, Massachusetts, USA
Remote
Full-time
Part-time

This is a remote position.

A Client RelationsCoordinator holds the crucial responsibility of nurturing andmanaging client relationships ensuring their satisfaction withproducts or services and promptly addressing any concerns.

Theyplay a pivotal role in generating new business opportunities byidentifying chances to upsell or crosssell offerings to existingclients.

Additionally they may engage in tasks such as marketresearch data analysis and strategizing to enhance client retentionand satisfaction.

Typically this role demands strong communicationorganizational and problemsolving skills.

Responsibilities :

  • Cultivate and manage client relationshipsdelivering exceptional customer service.
  • Aid clients in understanding and utilizing our servicesand offerings effectively.
  • Respondpromptly to client inquiries and concerns through variouscommunication channels.
  • Maintainprecise client records and update databases asnecessary.
  • Collaborate with theteam to devise and execute strategies for enhancing clientsatisfaction and retention.
  • Contribute to fostering new client relationships andbusiness prospects.
  • Manage clientaccounts diligently ensuring theircontentment.
  • Communicate withclients via phone email and chat offering comprehensive product andservice information.
  • Resolve clientissues efficiently through troubleshooting and collaboration withteam members.
  • Assist in theformulation and implementation of client retentionstrategies.

Qualifications :

  • Previous experience in a customer service orclientfacing role preferred but notmandatory.
  • Excellent communicationskills encompassing strong written and verbal abilities and phoneetiquette.
  • Proficiency inmultitasking and prioritization within a fastpacedenvironment.
  • Detailoriented naturecoupled with strong organizational skills.
  • High school diploma or equivalentrequired.

Offer Details :

This position offers remote work with flexiblescheduling options suitable for both parttime and fulltimecandidates. Company perks include opportunities for professionaldevelopment and growth with comprehensive training provided.

Its aremote business opportunity with commissionbased incentives.

Were not just seeking skills; were looking for passionand the right mindset. We provide thorough training and mentorshipto set you up for success as a distinguished entrepreneur.

Explorethis exceptional business opportunity with us. We offerindustryleading travel commissions ensuring your success in thefield.

If youre ready to soar with a dynamic team were eager tohear from you!

wellness, travel, tourism, adventure travel, workfrom home, remote work, hospitality, hotel, cruise, mentor, sales,marketing, event management, tour, education, business, executiveadministrative assistant, leadership, oh customerservice

12 days ago
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