Job Description
Job Description
We’re looking for an enthusiastic, highly-motivated Customer Service Representative to provide an excellent experience to our customers.
Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Compensation :
$45,000 - $55,000 yearly
Responsibilities :
- Promptly respond to all inbound inquiries via phone, email, social media, website contact form, etc.
- Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
- Interact with the sales lead to maintain and improve service and product knowledge
- Schedule appointments between prospects and Project Advisors
Qualifications :
- Display strong communication skills, active listening skills, and personal skills
- Strong knowledge of customer interface and interaction
- High school graduate, G.E.D. recipient, or equivalent
About Company
At Deck Bros, we live by and serve our team, clients, and community by upholding our Core Values :
Love First
- Treat Clients Like Family
- Treat Others Like Family
- Always Lead with Love
- Help Others
Elevate And Innovate
- Elevate and Celebrate Others
- Have a Growth Mindset
- Continuously Improve on Efficiency
- Have an Upbeat Positive Attitude
Act Courageously
- Take Action Decisively
- Take Ownership of Mistakes
- Proactively Communicate
- Be Coachable
Do The Work With Integrity
- Do What is Right No Matter What
- Be On Time
- Take Pride in Your Work
- Always Give Your Best
MISSION STATEMENT : WE HELP FAMILIES MAKE EVERLASTING MEMORIES WITH THEIR LOVED ONES BY RECREATING THEIR EXTERIOR SPACE IN A TIMELY MANNER
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