job summary : Responsibilities :
Responsibilities :
Act as point of contact for customers and ensure timely resolutions
Address incoming requestes
Order entry and quoting
Collaborate with Quality, Contracts, and Production teams to resolve issues and provide accurate updates on orders
Establish and maintain product knowledge
Provide trainings to new and existing employees
Additional duties as assigned
Skills : Account Management, Prioritizing, Microsoft Office, ERP, CRM, Order Processing, Follow-up, Active Listening, Customer Service, Basic Software Skills, Manufacturing, Client Service, Leading, Supervising, Customer support, CUSTOMER ORDERS / SALES, Customer Relations Experience : Experienced5 year(s)
responsibilities :
Act as point of contact for customers and ensure timely resolutions
Address incoming requestes
Order entry and quoting
Collaborate with Quality, Contracts, and Production teams to resolve issues and provide accurate updates on orders
Establish and maintain product knowledge
Provide trainings to new and existing employees
Additional duties as assigned
qualifications : Experience
Experience
- Experienced
- 5 years
Education
High School (required)
skills :
- Account Management
- Prioritizing
- Microsoft Office
- Order Processing
- Follow-up
- Active Listening
- Customer Service
- Basic Software Skills
- Manufacturing
- Client Service
- Leading
- Supervising
- Customer support
- CUSTOMER ORDERS / SALES
- Customer Relations
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