Search jobs > Tampa, FL > Customer care representative
Working with a high volume of incoming calls at our call center will keep your day as a customer service representative busy.
Your major responsibilities will be to plan service appointments, provide other services, accept payments, talk about our maintenance agreement, and perform other administrative tasks.
Our CSRs are the foundation of the business, and you will receive recognition for your dedication and hard work.
Essential Duties & Responsibilities :
- Deliver a Wow Customer Service
- Customer Service - Inboundand Outbound Call Taking (100-150calls / day)
- Outbound dialing between downtime (forRecurringServices)
- 35 calls scheduled per day
- Maintenance Agreement renewals
- Take payments & update billing information
- Post Card Mailers
- Log tasks appropriately
- Understanding of the dispatch board
- Offering Opportunities ticks on board
- Cancels, changes, reschedules, & refunds
- Assist with Account / Invoice related questions
- Shadowing new CCR’s
- Pursue growth and learning
- General admin
Minimum Qualifications :
- High level of customer service experience (2-year experience)
- Strong computer skils
- Advanced verbal and written communication
- Like talking on the phone
- People person
- Friendly and outgoing
E04JI802gbe7403u274
Customer Service Representative
We are seeking a motivated and customer-focused individual to join our team as a Customer Benefits Representative. Collaborate with other departments to address customer needs and enhance the overall customer experience. In this role, you will be responsible for providing outstanding service to our ...
Loyalty Customer Care Representative (Work From Home/WFH - $17/HR)
Loyalty Customer Care Representative - WORK FROM HOME! $17/hour + bonuses with performance. Strong customer service orientation with external/internal customers. A "whatever it takes" attitude to care for customers. We work with some of the most well-known brands in the world to deliver ma...
Customer Care Representative
Be responsive and courteous to customers and customer complaints. Interact professionally with other employees, customers and suppliers. To provide superior service to customers over the phone dedicated to resolving general case issues. Additionally, this position will respond to general customer in...
Customer Care Representative
The Customer Care Representative provides first-class customer service by providing helpful information, answering questions, and responding to complaints. They are the front line of support for clients, and they help ensure that customers are satisfied with products, services, and features. Manage ...
Parts Customer Care Representative
Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests. Answer and process incoming parts calls from customers and service technicians. Maintain direct contact with current and prospective customers. Inventory control to incl...
U-Box Customer Care Representative (CDL)
Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver). U-Box Customer Care Driver Responsibilities:. As a CCR, you will be responsible for U-Box containers and ensuring that custo...
Customer Care Representative
The focus of the Customer Care Representative is to create loyalty to all Verano owned brands and subsidiaries while delivering exemplary service to our patients and customers. The Customer Care Representative will encourage a positive experience with every patient contacted via phone or email. Abil...
Loyalty Customer Care Representative (Work From Home/WFH - $17/HR)
Loyalty Customer Care Representative - WORK FROM HOME! $17/hour + bonuses with performance . Strong customer service orientation with external/internal customers. A "whatever it takes" attitude to care for customers. We work with some of the most well-known brands in the world to deliver market-lead...
Customer Care Representative
Working with a high volume of incoming calls at our call center will keep your day as a customer service representative busy. Deliver a Wow Customer Service. Customer Service - Inboundand Outbound Call Taking (100-150calls/day). High level of customer service experience (2-year experience). ...
Part Time Chat Customer Care Representative
Will be checked prior to allowing login to system) Must be hardwired to router Firewall must be enabled (Will be checked prior to allowing login to system) Responsibilities Express genuine empathy and concern for your customers' issues and address as if they were your own Answer, evaluate and priori...