Enterprise Content Management Consultat

The Judge Group
Quincy, MA
Full-time

Title : Enterprise Content Management Consultant

Location : Quincy, MA (Hybrid)

Duration : 12+ Months (Possibility of Extension)

Hours Per Week : 37.5

Position Summary :

The ideal candidate will have strong background in Enterprise Content Management as a Program, project, or IT lead using industry leading ECM tools.

They would demonstrate a history of collaborating with multiple business and IT stakeholders and working with leadership to drive decisions related to resources, priorities, or financial plans.

The successful candidate will have a wealth of tactics and experience managing and engaging stakeholders and planning and executing effective change management.

Detailed List of Job Duties and Responsibilities :

  • Stay current on stakeholder needs and program vision.
  • Develop operations plans that include quarterly / annual goals, priorities for the program, and balance priorities with resource and financial constraints.
  • Assist the program by defining performance metrics and steps taken to meet defined benchmarks / SLAs.
  • Interface directly with business and engineering teams to understand and influence outcomes.
  • Responsible for iteratively enhancing monitoring and reporting on all program metrics.
  • Manage vendor(s) contracts and measure and report on their performance.
  • Collaborate with peer teams to provide and enhance services and help it evolve in line with agency and Commonwealth mandates.
  • Build and manage a small team of direct reports for needs that Vendor(s) and peers cannot meet effectively.
  • Understand and proactively review existing processes, identify opportunities for improvement and make constructive suggestions for change that would benefit the program.

Education, Experience and Qualifications :

  • Bachelor’s Degree
  • 4+ years of experience managing IT operations serving content management / publishing systems.
  • ITIL Foundation certified strongly preferred.
  • Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.
  • Excellent communication & negotiation skills and experience in supporting technical and non-technical staff.
  • Advanced program / process / project management skills and systems-thinking
  • Advanced relationship management, leadership skills, and organizational savvy
  • Advanced analytical skills, providing critical thinking, solving problems, with ability to measure, evaluate and act on financial and operational results.
  • Proven action-orientation, resilience, and ability to respond to changing business objectives.
  • Proven ability to develop / implement business strategies across the enterprise, collaborating to implement initiatives in an integrated manner.
  • Proven ability to influence others, structuring and presenting documents to effectively communicate with and inspire trust of partners and leaders, driving alignment and decision making.
  • Experience leading people and effectively mentoring, coaching and developing others.
  • Advanced knowledge of Microsoft Office, knowledge of Teams, SharePoint, JIRA, and a CI / CD framework
  • Must have multiple years of working with Agile SDLC
  • 30+ days ago
Related jobs
The Judge Group
Quincy, Massachusetts

Title: Enterprise Content Management Consultant. The ideal candidate will have strong background in Enterprise Content Management as a Program, project, or IT lead using industry leading ECM tools. IT operations serving content management/publishing systems. The successful candidate will have a weal...

Promoted
Professional Career Solutions
Lynn, Massachusetts

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility .We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rel...

Promoted
Smartsheet
Boston, Massachusetts

Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business. You will be responsible for increasing software sales and driving expansion across a territory of accounts. Exec...

Promoted
RingCentral, Inc
Boston, Massachusetts

A validated contributor to join our multifaceted Enterprise Accounts segment driving sales in the Financial Services vertical at the Enterprise level. Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits. Driving new revenue through customer acquisition in designated ...

Promoted
Fortinet
Boston, Massachusetts

Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. The Named Account Manager is required to customarily and regularly work outside of their office or home office engaged in selling, including travel a...

Promoted
Semrush Inc
Boston, Massachusetts

This is our role Enterprise Account Executive (Brazil Market). Dependent Care Savings Accounts and Flexible Spending Accounts. B2B SaaS, orsoftware sales: prospecting, qualifying leads, closing deals, creating content follow-ups, & exceeding targets in the Enterprise Market. Solid experience in sale...

Promoted
Sumaria Systems LLC
North Lexington, Massachusetts

Individual has the knowledge of risk management activities that assist the program manager in assessing program risk and be able to recommend viable solutions to problems and the pursuit of alternative courses of action. Sumaria Systems is searching for a Principal Risk Manager to support the C3C/Ke...

Promoted
Museum of Science
Boston, Massachusetts

The Director of Product Management for the CRM Ecosystem will help to shape the core product used across various functions of the Museum of Science. Director of Product Management, CRM. The Director of Product Management will work with the marketing, finance, digital, education, development, and oth...

Promoted
Michael Page
Boston, Massachusetts

Ideally 5+ years in an enterprise Strategic Account Manager role. They have maintained profitability since foundation and are taking a focus on Strategic / Enterprise Account Management. Proven track record in managing and growing enterprise grade deals / accounts. Play an integral role working with...

Promoted
Freedom House Inc
Boston, Massachusetts

The Manager oversees the coordination and administration of the PUSH High School program, including planning, organizing, and often leading program activities, working in close. Senior Leadership Team and will coordinate with the PUSH Manager of Post-Secondary Programs & Partnerships and the Man...