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Sales Engineering Director (1775) (NY2) (Secaucus)

Sales Engineering Director (1775) (NY2) (Secaucus)

CoreSiteSecaucus, NJ, US
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About Coresite :

At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.

Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, were not just building state-of-the-art infrastructurewere creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.

At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.

Director of Sales Engineering Role :

As a member of the companys Sales Engineering team, the Director of Sales Engineering is an individual contributor position requiring advanced knowledge and expertise within the data center industry. This role supports internal stakeholders, including the General Manager for the Boston and New York markets, Operations directors, sales teams, as well as external clients. Responsibilities include architecting and presenting technical solutions, serving as an escalation point for complex client or sales engineering issues, and assisting with the successful development and closing of sales opportunities. The Director contributes to the effectiveness of the sales process by participating in joint sales calls, providing product and solution demonstrations, supporting smooth transitions from pre-sales to implementation, and assisting with post-sales project management related activities as required. Additional responsibilities include evaluating business processes to ensure quality, consistency, and profitability of deals, as well as providing structured feedback to Product and Marketing teams to refine solution offerings. While the role carries no direct headcount or management oversight, it requires demonstrated leadership through subject matter expertise, proactive engagement, and the ability to operate independently to enhance overall sales performance. A successful candidate will hold a formal technical degree and possess extensive experience in strengthening and advancing information technology environments.

Duties :

  • Engage in customer-facing meetings to align on strategies, gather business and technical requirements, and translate them into viable solutions or solution alternatives.
  • Leads technical discussions with C-level executives and key decision makers, providing expertise on technical specifications, product roadmaps, deployment strategies, and third-party integrations.
  • Manages processes to ensure the timely, accurate, and cost-effective delivery of high-quality pre- and post-sales services.
  • Directs and prioritizes competing demands on resources to ensure efficient, reliable, and professional customer delivery.
  • Drive capacity-related projects, initiatives, and housekeeping locally, aligning with market GMs and CIM-driven mandates.
  • Survey returned space after customer churn to determine necessary backfill work, assess reusable assets, and repurpose power / cooling and panels.
  • Identify and report deficiencies or errors in drawings and reports by providing regular updates to CIM.
  • Ensure ROFOs are documented per CIM guidelines.
  • Conduct capacity audits as needed to enable deals and revenue.
  • Maintain accurate inventory of customer dedicated conduits and sellable conduit capacity through regular audits.
  • Communicates company and department objectives, strategies, and tactics to all team members during joint market calls
  • Proactively communicate with key customers, partners, and executives on significant issues and accomplishments.
  • Defines and exceeds goals including, but not limited to, customer satisfaction, asset profitability, efficient use of internal assets, etc.
  • Responsible for driving solutions by supporting the Sales team in defining, positioning, and designing technology solutions.
  • Acts as a resource to educate Sales team on relevant product and market knowledge.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Provides sales tools and training resources to the Sales team, staying informed on the latest developments in core products and delivering product training to CoreSites internal staff.Perform initial diligence and provide recommendations for RPP / DCP / PDU additions to existing and new computer rooms, helping streamline project execution and enable profitability
  • Maintains awareness of new equipment locations and upstream infrastructure such as PDUs and distribution boards to support informed discussions with customers and internal teams.Schedule and lead cross-functional meetings (GM, SE, Engineering, DCO) to manage projects and align with customer delivery date expectations.
  • Periodic travel for sales meetings, conferences, training, and leading customer tours in various market locations such as Boston, NYC, and NJ.
  • Promote and demonstrate the behaviors consistent with CoreSites Culture and Core Values
  • Designs complete customer solutions, obtains and compiles vendor quotes into client-ready documentation for review and approval by the General Manager and Sales teams, and provides thorough review and responses to questions from both internal and external stakeholders.

Knowledge, Skills & Abilities :

  • Ability to thrive in a hybrid work environment that includes at least four onsite days per week, with the remaining day available for remote work.
  • Flexibility to travel up to 30%, with the potential for increased travel or in-office presence as business needs evolve.
  • Strong working knowledge of data center infrastructure and management, managed services, cloud services, storage, network backhaul, dark fiber, regen and amplification, and other technologies found in our customers environments.
  • Possesses deep expertise in mechanical, electrical, and plumbing (MEP) systems and critical building infrastructure, including power distribution, cooling, and fiber pathways, with general awareness of higher-layer networking technologies to support customer discussions and alignment.Embodies positive leadership qualities for all team members and employees.
  • Strategic, analytical and operations-focused, who can recognize market opportunities.
  • Highly ambitious and intuitive self-starter with ability to get things done.
  • Ability to express complex technical and functional concepts effectively, both verbally and in writing.
  • Detail oriented with strong interpersonal & presentation skills.
  • Excellent teamwork skills to quickly establish strong working relationships with customers as well as company peers.
  • Product / process knowledge specific to the industry.
  • Exceptional verbal and written communication skills.
  • Excellent time management skills.
  • Work well with staff and individually.
  • Education / Experience :

  • Bachelor's degree, preferably in a technical area, or equivalent experience.
  • 8 or more years of pre-sales technical experience in data center related fields.
  • Physical Demands :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and / or move up to 25 pounds. Ability to travel 30% of the time is required.

    Compensation :

    Compensation for this role includes a base salary between $180,000 - $195,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

    Posting Timeline :

    This role is expected to be posted throughOctober 26, 2025.

    Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

  • First-day medical insurance through Cigna with generous premium cost coverage
  • Dental insurance through Delta Dental
  • Vision insurance through VSP
  • Telemedicine through MDLive for Cigna
  • Healthcare and dependent care flexible spending account (FSA) plans
  • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
  • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
  • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
  • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match
  • Discretionary annual bonus and equity incentive plan
  • Employee stock purchase plan (ESPP) with a 15% discount
  • 16 days of paid time off (PTO), 11 pa

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    Director Engineering • Secaucus, NJ, US

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