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Administrative Office Coordinator

SYNERGY HomeCare
Concord, North Carolina
$30K-$42K a year
Full-time

Experience the SYNERGY

HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes.

And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as an Administrative Office Coordinator, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring full support for fuller lives and elevate their confidence, knowing they have someone like you by their side.

Do you :

  • Enjoy serving others?
  • Have a big heart with a lot of love to share?
  • Take charge with a warm smile?

We are hiring an Administrative Office Coordinator who can answer yes to these questions. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to support a dedicated team in caring for a wide variety of people, spanning all ages and all abilities.

We are seeking a Administrative Office Coordinator to join our independently owned and operated national agency.

We are scheduling interviews immediately for the Administrative Office Coordinator position. What you should know about the Administrative Office Coordinator position with SYNERGY HomeCare :

Administrative Office Coordinator Benefits :

  • Competitive pay ranges between $30,000-$42,000 (based on education and experience)
  • Paid earned vacation
  • Liability Insurance, Workers’ Compensation coverage, and unemployment insurance.
  • 401k opportunity

Administrative Office Coordinator Responsibilities :

  • Supervises the front office
  • Handling incoming client inquiry calls
  • May assist in completing home assessments for new clients
  • Providing exemplary customer service, both written and verbal
  • Communicating regularly with caregivers, clients and their families
  • Schedules shifts and hours by matching caregiver qualifications and availability to client’s needs
  • Interviews new or replacement staff, coordinates cross training of staff and provides the coverage of certain positions as needed
  • Filling in shifts when there is a change or canceled shift in a client or caregiver schedule
  • Communicates new assignments and / or schedule changes to CGs and clients
  • Processes data necessary to initiate accurate payroll and billing processes
  • Participates in on-call rotation as assigned.
  • Participates in client care conferences as requested by immediate supervisor
  • Maintains quality control; daily, weekly monthly reporting metrics.

Administrative Office Coordinator Requirements / Qualifications :

  • Experience Supervisory or management experience in a home care or office setting working with the elderly, disabled or individuals requiring supportive services (preferred)
  • Education High school diploma or higher require or equivalent years or relevant experience
  • Characteristics This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn with problem solving instincts.

This person has a passion for helping people and the technical skills to deliver results.

  • Skills Experience working in a fast paced office environmentProficiency in computer skills (Google Suite, Excel, Power Point, CRM, etc) Must possess leadership skills, human relations abilities, customer satisfaction skills, and organizational skillsWell-honed time management skills
  • 30+ days ago
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