Position is In Office NOT Remote)
Do you have proven Level 2 and Level 3 IT support experience?
- Do you have experience working for an MSP?
- Are you a "jack of all trades" and you want to grow your skills and knowledge in IT?
- Are you motivated by learning and want to work for a company that will invest in your education and growth?
- Do you have outstanding communication skills?
- Do you want to join a supportive, dynamic team of engineers?
We support incoming issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software.
Engineers are expected to have a meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines.
In this role, the IT Technician will be responsible for supporting clients as a member of our customer-centric team both on client sites as well as from our office.
You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.
REQUIRED Technical Experience & Skills :
- 3+ years of hands-on experience configuring, troubleshooting, and repairing Cloud-based networking, Windows servers and workstations, Firewalls, Exchange server and Active Directory.
- Windows 7, Windows 10, Windows 11.
- Excellent high-level troubleshooting, attention-to-detail, organization, communication and customer service skills.
- Excellent time management skills and the ability to efficiently multi-task, adapt and stay calm under pressure to any changes or client emergencies.
PREFERRED :
- Microsoft Server & Cloud based Azure or AWS.
- Active Directory, Group Policy & User Profile Management.
- MS Exchange, MS Office / 365.
- Networking / Switching hardware : VLANS, Routing, Switching.
- Networking Protocols - TCP / IP, DHCP, DNS, VPN, Firewall.
- Cyber Security (Hacks & Viruses).
- Advanced education in related IT field.
- Mac operating system experience a plus!
OTHER REQUIREMENTS :
- A reliable car - travel to client locations.
- U.S. citizenship.
To apply, send a cover letter and resume.
Job Type : Full-time.
Pay : $60,000.00 - $85,000.00 per year.
Benefits :
- Paid time off.
- Professional development assistance.
Schedule :
Monday to Friday.
Education :
Bachelor's (Preferred).
License / Certification :
- Driver's License (Required).
MSP Level 2/3 IT Technician
Do you have proven Level 2 and Level 3 IT support experience?. In this role, the IT Technician will be responsible for supporting clients as a member of our customer-centric team both on client sites as well as from our office. Networking/Switching hardware: VLANS, Routing, Switching. Position is In...
"Entry Level" IT Technician
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. We are looking to on-board...
Level III Technician
The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. IT Technicians are expected to display good interpersonal skills...
Behavior Technician for Autism (RBT)
Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior. Required to take the 40-hour Registered Behavior Technician course. ...
IT Deskside Support Technician
The onsite support responsibilities will perform both local, hands-on support as well as remote support and will occasionally be responsible for hands-on support for other IT teams for installation, troubleshooting and maintenance of infrastructure equipment (servers, routers, switches, etc. Frier L...
IT Support Specialist
We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, ancestry, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, religion, ret...
Behavioral Technician
ABA therapy agency with decades of experience, truly changing lives while delivering top-quality compassionate care to families and children with Autism. We look forward to the opportunity of providing you with the utmost support so you can be your best professional self. Stay up-to-date with the la...
IT-AV Support Tech (PT)
Passaic County Community College is seeking qualified applicants for the Part time AV-IT Support Technician position. Duties are performed with little supervision and require initiative and judgment. The position’s responsibilities require independent analysis, communication and problem-solvin...
Part Time Hourly Behavior Technician (ABA Therapist or RBT)
BASS ABA is looking to hire Behavior Technicians in your area. A Behavior Technician is a patient-centered professional with experience promoting patient achievement of greater independence in-home, at school, and within the community. ...
IT Field Technician - 1599393
Field work including physically visiting stores across the US to service, install, or uninstall Server Rooms devices including, and not limited to, Network Devices (Switches and Modems),Hardware devices (Server UPS Backup Batteries, DVR Internet Connections, Toshiba POS systems), and end-user in-hom...