Responsibilities :
- Use friendly and appropriate expressions when engaging guests
- Assist all guest with valet parking their vehicles
- Parking guest vehicles (Motor Vehicle Report is required)
- Responsible for opening all doors for all guests
- Be fully acquainted with the different points of interest
- Ensure the delivery of guest luggage's, mail and special deliveries to guestrooms, executive offices
- Ensure that the public areas, bell closet are maintained, clean and tidy
- Follow-up with guest complaints to ensure that any problems are resolved
- Arrange special requests for guests including and not limited to bike rentals, rental cars, forwarding luggage and sight-seeing tours
- Utilize bell carts effectively and with caution
- Ensure the floor is covered 100% of the time
- Direct guests to the library, gym, and Spa
- Call taxis and / or shuttle for guests as needed
- Assist, retrieve and load luggage for guests
- Notify the Front Desk and Guest Services of VIP arrivals whenever possible
- Engage in conversation with as many guests as possible
- Attend all designated staff meetings and training sessions
- Complete all tasks assigned by manager
- Aid guests in locating other areas of the hotel (walk them to destination if possible)
- Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information;
protect company assets
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions;
complete safety training and certifications
Tasks
- Answer inquiries pertaining to hotel policies, services and resolve occupants' complaints.
The Laurel Hotel and Spa - Cook II Overnight
F0B7; Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your. F0B7; Speech Clarity - The ability to speak clearly so others can understand you. Ability to contribute to the growth and success of the team. All mise en place completed to the satisfaction of...
The Laurel Hotel and Spa - Food and Beverage Attendant - Part Time and Full Time Available
The Laurel Hotel & Spa will anchor the premier corner of South College Street and Thach Avenue, affording a stunning view of iconic Samford Hall. A rooftop garden will crown the top of The Laurel Hotel & Spa and offer sweeping views of Samford Hall and downtown Auburn. During the day, studen...
The Laurel Hotel and Spa - Massage Therapist - Part Time and Full Time
The Laurel Hotel & Spa will anchor the premier corner of South College Street and Thach Avenue, affording a stunning view of iconic Samford Hall. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solu...
The Laurel Hotel and Spa - Guest Experience Expert - Part Time and Full Time Available
The Laurel Hotel & Spa will anchor the premier corner of South College Street and Thach Avenue, affording a stunning view of iconic Samford Hall. The Guest Experience Expert will be greeting guests upon arrival, assisting with luggage, checking them into and out of the hotel, making reservations...
The Laurel Hotel and Spa - Esthetician - Part Time and Full Time Available
The Laurel Hotel & Spa will anchor the premier corner of South College Street and Thach Avenue, affording a stunning view of iconic Samford Hall. They must possess a thorough knowledge of the skin, have excellent facial massage and skin extraction techniques, possess excellent cleanliness and sa...
The Laurel Hotel and Spa - Pastry Chef - Cook II - Part Time and Full Time Available
Monitor the quality of food prepared and portions served throughout shift. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Reach overhead...
The Laurel Hotel and Spa - Cook II- Part Time and Full Time Available
F0B7; Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your. F0B7; Speech Clarity - The ability to speak clearly so others can understand you. Ability to contribute to the growth and success of the team. All mise en place completed to the satisfaction of...
Ariccia Server Attendant
Ariccia honors the classic central Italian cuisine, focusing on the freshest seasonal products, Italian meats & cheeses, signature Porchetta, house-made focaccia and Auburn's best wood-fired pizzas. A tavola non si invecchia," or "When at the table one does not age" celebrates the simple pleasur...
Valet Parking Attendant
The Valet Parking attendant is expected to carry out the following responsibilities and uphold the hotel's standard on a daily basis;. Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. The ability to id...
(PM)Laundry Attendant
The Laundry Attendant is responsible for folding, pressing, sorting and maintaining the proper storage of all hotel linen. ...