Rapid Re-Housing Case Manager

WHO WE ARE

The Road Home has been a leader in the fight to end homelessness for almost a hundred years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community.

We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

To be considered for an interview, please make sure your application is full in line with the job specs as found below.

JOB SUMMARY

The objective of this position is to provide Housing First and client-driven case management services to formerly homeless individuals.

This will be a short-term rental assistance program, with case management designed to help clients become self-sufficient and able to pay rent on their own at the end of the program.

Above all else, Case Managers seek to assist clients in achieving stability in housing by connecting them with the resources they need to achieve their personal goals.

This is a temporary position that will end in June 2025.

Location

Palmer Court

Reports to

Rapid Re-Housing Supervisor

Position Status

Full-Time

Shift

Monday - Friday, 40 hours

Pay Grade and Starting Salary

Grade 6 - $18.90 / hour

FLSA Status

Non-Exempt

EEO Class

Administrative Support Worker

JOB DUTIESPut "Housing First" You Will

• Provide outreach services to program participants in their homes, emergency shelter, and other locations.
• Assist guests in identifying barriers and connect them with appropriate resources in the community.
• Strong belief in the Housing First model.
• The ability to engage and encourage housing conversations with guests.

Work with a Case Load

You Will

• Assist our diverse population of guests on your set caseload to establish goals.
• Assist tenants in obtaining employment and / or applying for Social Security benefits.
• Focus on housing and strengths-based practices to meet the unique needs of each tenant.
• Assess children’s needs to make appropriate community referrals and liaise with schools as needed for supportive services.
• Daily collaboration with all departments to promote a healthy team environment.
• Seek out, engage, and network with community partners to find housing options and additional resources.
• Attend weekly team meetings and contribute to case conferencing conversations.
• Keep accurate records, case management notes, and statistical data as required and participate in special projects as needed.

Resource Collaboration

You Will

• Provide direct, trauma-informed case management services to guests, including outreach, ongoing assessments, goal setting, and creative problem solving, using a network of community resources.
• Collaborate with the crisis clinician and others to find ways to support individuals with mental and behavioral health barriers.
• Ability to accept direction and constructive feedback from Supervisor.

Promoting Best Practice

You must :

• Be willing to demonstrate an awareness of and desire to understand the diverse populations we serve.
• Contribute to the Agency's commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.
• Have a willingness to understand that housing first, harm reduction, and low barrier access to resources are best practices and essential to our mission at The Road Home.

Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply.*

Education and Experience

• Experience working or volunteering with diverse and vulnerable populations.
• Lived, work, or volunteer experience preferred, or a degree in a related field.

Physical and Equipment Requirements

• Ability to lift 25 pounds.
• Ability to stand and walk for at least an hour at a time.
• Ability to drive a vehicle.

Ability to pass a pre-employment background check and drug screen.

The Road Home is an Equal Opportunity Employer

The Road Home is requiring all employees to be vaccinated against COVID-19.

The Road Home is committed to our work in addressing Diversity, Equity, and Inclusion (DEI) as part of our mission to help people experiencing homelessness move back into housing.

We strive to create a team that reflects the people we serve and where our guests and employees feel empowered to be their full, authentic selves.

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.

Come be part of the solution.

Benefits

We have a robust, reasonably priced, and inclusive benefits plan for full and part-time employees (25-40 hours / week) :

• Health Care Plan (Medical, Dental & Vision)
• HSA, FSA, HRA (We reimburse part of your deductible!)
• Retirement Plan (403B with TRH contribution and match)
• FREE Life Insurance for employees
• Paid Time Off (Vacation, Sick & 12 Public Holidays)
• One Floating Holiday Per Year
• Free Short Term & Long-Term Disability
• Employee Assistance Program
• Free Training & Development
• Tuition Assistance for a wide variety of classes!
• Tuition Reimbursement

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