You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc.
Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service.
If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.
Job Functions :
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Assist in the management of specific areas of the restaurant during scheduled shifts
- Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow
- Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team
- Ensure that the restaurant is properly organized and staffed
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
- Models performance standards for all team members and work stations
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management
Requirements :
- Minimum 6+ months of high volume quick service restaurant experience required
- High School diploma or equivalent
- Must be capable of supervising specific areas of the business in a fast-paced environment
- Strong knowledge and application of safe food handling practices
- Must be ServSafe® certifiable
- Highly organized and detail oriented
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times!
PI252347769
Shift Leader
As the Shift Leader, you would work areas in the operation of a Papa Johns restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. Strong knowledge of team leadership and positive conflict resolution. ...
Shift Leader
Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!. If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develop...
Shift Leader
As the Shift Leader, you would work areas in the operation of a Papa John’s restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. Strong knowledge of team leadership and positive conflict resolution. ...
Shift Leader
Assist in the management of specific areas of the restaurant during scheduled shifts. Comfortable standing for entire shift and able to lift 50 pounds. ...
Shift Leader
The Shift Leader is responsible for the overall leadership and direction of the store in partnership with the General Manager or the Assistant General Manager. The Shift Leader is responsible for ensuring the team has a clear understanding of goals, expectations, products, cleanliness, new directive...
Shift Leader
Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!. If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develop...
Evening Shift Leader
Shift leader helps oversee in-store operations alongside the General Manager. The Shift leader plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Shift leaders must lead by example and execute systems and procedures...
Shift Leader
Restaurant General Manager, our Shift Leaders are the champions of better. ...
Shift Leader
A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. A Shift Leader is expected to:. ...
Shift Leader
Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!. If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develop...