Phone : 661 367 8000 Ex : 310
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Mail : ajith at krgtech.com
Job Description
Job Title : Demandware Technology
Duration : Contract / Full Time
Responsibilities
- Responsible for providing product support to users of the Demandware platforms (Digital, Order, and Store).
- Supports and contributes to the growth of best practices for delivery of Demandware support services.
- Understand Demandware technologies and troubleshooting practices to ensure successful resolution of Demandware product issues.
- Complete assigned cases in queue with little or no supervision.
- Manage individual product issues to resolution.
- Contribute to the definition and evolution of Demandware methodologies, standards, and best practices for support and product delivery.
- Act as customer advocate interfacing with the Demandware teams.
- Provide technical guidance, mentorship, and coaching to internal and external technical resources regarding the support of their implementation and maintenance of ecommerce solutions based on Demandware best practices.
Additional Information
All your information will be kept confidential according to EEO guidelines.
J-18808-Ljbffr
Demandware Technology
Job Title: Demandware Technology. Understand Demandware technologies and troubleshooting practices to ensure successful resolution of Demandware product issues. Responsible for providing product support to users of the Demandware platforms (Digital, Order, and Store). Supports and contributes to the...
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