The Systems Engineer is responsible for supporting all infrastructure including servers and software in a Microsoft Windows environment, from design through implementation and support.
He / she must perform a wide variety of installation, configuration, and upgrading of servers, storage, and maintain all server and software in a LAN, WAN, and stand-alone environment.
He / she must provide investigation, diagnostic testing, repair, and resolution of hardware and software.
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
ESSENTIAL FUNCTIONS
- Complete configuration, installation, and support of equipment in a Microsoft server environment to the specifications of best practices.
- Troubleshoot and resolve computer-related issues when contacted by clients by providing both on-site and remote support.
- Maintain software applications, operating systems, and perform regular maintenance.
- Manage assigned projects and program components to deliver services in accordance with established objectives.
- Respond to inquiries from staff, administrators, service providers, site personnel, and outside vendors to provide technical assistance and support.
- Perform any other duties as assigned by management.
EDUCATION AND EXPERIENCE
- Must have a minimum of 3 to 5 years of engineering experience in large call centers.
- MCSE certification is a must.
- Must be VMware certified and have hands-on experience for at least 2 years.
- College degree in Computer Science.
REQUIRED SKILLS
- Technical, analytical, interpersonal, and organizational skills are required.
- Maintain two Microsoft competency requirements.
- Advanced working knowledge of up-to-date desktop applications.
- Advanced knowledge of Windows Servers.
- Must have expert skills with Active Directory.
- Must have expert skills with MS Exchange / Office 365.
- Must have experience with Citrix, Viper anti-virus, Malwarebytes, and other various software applications.
- Knowledge of Imperva, Tenable Security Center, Kace, F5, Mobile Iron, and other IT applications is a must.
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