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VoIP System Engineer

Global Channel Management, Inc
Frisco, Texas, United States
Full-time

VoIP System Engineer needs 5+ years working experience with a broad range of hardware, networking and telephony solution

VoIP System Engineer requires :

  • Locations : Charlotte NC, Broomfield CO, Frisco TX, Chicago IL
  • Hybrid
  • Preferred Certifications : Zoom Phone, Avaya solutions
  • Preferred Certifications : DevOps development with Power Automate, Power BI, Ansible.
  • Bachelor's degree in Computer Engineering or related relevant experience
  • Required Skill sets : AT&T VoIP, Zoom Phone and Avaya VOIP and ACD, Call Routing, Voice network support services : QoS, DHCP, DNS, 802.

1x, SIP / CTI integration to 3rd party systems IPC Networking Sevices, Oracle SBC, AudioCodes SBC, carrier VoIP and IP Toll Free configuration and troubleshooting

5+ years working experience with a broad range of hardware, networking and telephony solution

VoIP System Engineer duties :

  • Strategic planning, design, implementation, and operationalization of all global communications services.
  • Develop and document infrastructure support policies and guidelines
  • Monitor trends and recommend future architecture strategies and roadmaps
  • Educate and mentor IT support staff as needed, including requisite training on technology and governance
  • Research and stay current on Infrastructure best practices and function as a subject matter expert in this area
  • Work with outsource vendor to drive sound architectures, engineering designs, and configuration templates
  • Engage in complex production impacting technical issues and work to troubleshoot and restore service
  • 30+ days ago
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