A company is looking for a Customer Support Analyst to join their remote US team.Key ResponsibilitiesManage inbound support requests through email, phone, and chatTroubleshoot and resolve complex customer inquiriesCoordinate with cross-functional teams for incident communication and resolutionRequired Qualifications2+ years of customer service or technical support experienceExpertise in de-escalation and conflict resolutionExperience with high volume support ticketing systems (Zendesk preferred)Adaptability and resilience in handling complex interactions
Customer Support Analyst
A company is looking for a Customer Support Analyst to join their remote US team. ...
Senior IT Support Analyst
A company is looking for an IT Support Analyst, Senior. ...
Level II IT Site Support Specialist
Job Description This position is responsible for providing IT Infrastructure support on-site and remotely (solving second level Incident, problem and request management), maintenance (change, asset management and patching) and supporting project delivery, partnering with Global IT team and external ...
Sr. IT Support Analyst
Identify and suggest possible improvements on procedures Create help desk tickets and assist in prioritizing tickets Record events and problems, and their resolution in ticketing system Requirements: BS/BA in IT, Computer Science or relevant field, a plus Strong working knowledge of Microsoft...
Senior Business System Analyst
We are looking for a Senior Business System Analyst to join the Business System Analysis Center of Excellence team in the Business Technology (BT) organization to support our Supply Chain and Logistics optimization projects. The Senior Business System Analyst (Senior BSA) will play a vital role in d...
Data Analyst
We are looking for a passionate Data Analyst to join our team. Broad knowledge of data warehousing concepts such as data modelling, star schemas, and ETL. Present data to business users to help them make better and more informed decisions. Partner closely with business users to discover information ...
Desktop Support
Job Title: Desktop Support</b></p> <p class="wordsection1"><b>Location: Clayton, MO 63105</b></p> <p class="wordsection1"> </p> <p class="wordsection1"><b>Primary Responsibilities & Competencies</b>&...
Biomedical Technician / Equipment Support Specialist - Level II
Collaborating with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. We are thrilled to announce an exciting opportunity for a Biomedical Equipment Technician / Equipment Support Spe...
EpicCare Ambulatory - Lead Clinical Business Solutions Analyst-Epic (Remote)
Primary Function For pharmacy, radiology, emergency department, surgery and orders systems roles: Formulates and defines business scope and objectives through research and fact-finding combined with an understanding of business and industry requirements Performs functional analysis, requirements, de...
Production / Technical Support II
Production / Technical Support II. BCforward is currently seeking a highly motivated Production / Technical Support II for an opportunity in Saint Louis, MO!. Position Title: Production / Technical Support II. Details: This role is part of the ATM Analytics, Reporting and Operations Support team wit...