Senior Analyst, Sales Operations

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute : Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back.

If Braze sounds like a place where you can thrive, we can't wait to meet you.

WHAT YOU'LL DO

As a Senior Sales Operations Analyst, you will be a vital partner to our sales leadership team in North America, focusing on informing our sales strategy to drive short and long term revenue growth.

This role is part Strategy and part Operations and involves a holistic, end-to-end view of the business. You will be expected to develop a point of view on the challenges that come your way.

The ideal candidate will have a strong background in sales analytics, excellent communication and stakeholder management skills, and a track record of success in driving sales growth.

This role requires a proactive, analytical, and strategic thinker who can effectively collaborate with various teams and drive initiatives that contribute to our continued success.

Responsibilities :

• Own critical functions essential to driving sales performance, productivity, and efficiency in the U.S. and Canada, across all segments of the business
• Develop and implement a sales strategy to identify short and long-term resources needed to drive growth targets
• Work closely with Sales Leadership on territory planning, headcount allocation, and quota setting
• Collaborate with Finance, Sales, marketing, and go-to-market teams to align sales efforts with company goals
• Analyze sales data and KPIs, market trends, and competitive insights to provide insights and recommendations to sales leadership
• Develop, implement, and refine sales processes, tools, and methodologies to drive productivity and ensure alignment with business objectives
• Lead and manage sales-related projects, ensuring timely and successful execution
• Partner with our Systems and Business Intelligence teams to manage available data sources, and produce clear, digestible reporting with actionable business insights
• Support team initiatives such as planning, ROI analysis, and performance analysis

WHO YOU ARE

• Bachelor's Degree in a quantitative / business-oriented field or equivalent practical experience
• 4+ years experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations, at a high-growth B2B SaaS companies
• 4+ years owning territory management, quota setting, commissions, and forecasting processes
• Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions
• Proficient with Salesforce and Microsoft Excel
• Experience with a BI tool such as Tableau, Looker, or Power BI strongly preferred

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $81,000 and $90,000 / year with an expected On Target Earnings (OTE) between$90,000 and $100,000 / year (including bonus or commission).

Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

LI-Hybrid

WHAT WE OFFER

Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.

From offering comprehensive benefits to fostering flexible environments, we've got you covered so you can prioritize work-life harmony.

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
• Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform.

From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK's 2024 Best Workplaces (Large), #3 on Great Place to Work UK's 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work's 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK's 2023 Best Workplaces for Women (Large), #19 on Fortune's 2023 Best Workplaces in New York (Large).

We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK's 2023 Best Workplaces in Tech.

You'll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo - not to mention our employees in nearly 50 remote locations.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.

When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria.

If this sounds familiar, we encourage you to apply, as we'd love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.