Job Summary
is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required.
Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position.
Employees must be able to perform the position’s essential functions satisfactorily with or without reasonable accommodations.
Knowledge, Skills and Abilities
- Knowledge of enterprise ticketing solutions.
- Knowledge of AudienceView Unlimited ticketing.
- Knowledge of sports management and oversight of athletics game day ticketing operations.
- Attention to detail.
- Proficient in Microsoft Office, Excel, Word, PowerPoint, and other computer skills.
- Self-starter with an outstanding work ethic.
- Ability to prioritize multiple tasks.
- Must have a high level of interpersonal skills to handle sensitive and confidential situations and information.
- Ability to demonstrate poise, tact, and diplomacy.
- Strong teamwork aptitude.
- Strong customer service skills.
- Excellent communication, presentation, and listening skills.
- Ability to work independently and coordinate multiple tasks.
- Employee shall adhere to all applicable rules and regulations of East Tennessee State University, the Southern Conference, and the NCAA.
Required Qualifications
- Bachelor’s degree
- One year experience in a collegiate or professional sales setting or a related field with proven successful experience in achieving sales plan goals;
OR 2 years of GA / internship in sales or a related field.
Preferred Qualifications
- Master’s degree
- Experience with AudienceView. Unlimited ticketing software system.
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