Mental Health Tech/Sec (EGH)

Summary

Reports to the Manager, Patient Care Services. Under the direction of a Registered Nurse or other designated authority, facilitates the maintenance of the therapeutic environment and assists patients with daily living activities.

Functions as a group leader and assists with patients’ recreational and social activities. Observes and reports patients’ behavior patterns and intervenes as required.

Receives guests, answers the telephone, and facilitates productive communications with patients, families, physicians and team members.

MISSION, VALUES and SERVICE GOALS

• MISSION : We deliver outstanding care, inspire health, and connect with heart.
• VALUES : Trust. Respect. Integrity. Compassion.
• SERVICE GOALS : Personally connect. Keep everyone informed. Be on their team.

Facilitates the maintenance of a therapeutic environment and functions as a member of the behavioral health interdisciplinary team by :

Orienting the patient to the physical set-up of unit. Reviewing with patient the rules of the unit, i.e., visiting hours, smoking regulations, etc.

Assisting to check patients’ belongings and removing articles to be placed in patient lockers. Assisting the RN with admission assessment.

Observing, recording and reporting significant patient behavior and activities. Communicating therapeutically with patient and / or other relevant individuals by listening, observing and the avoidance of power struggles.

Interacting appropriately with patients who are experiencing crisis and trauma. Protecting, containing, subduing or restraining the agitated and / or disruptive patient according to recommended and accepted legal and psychiatric standards.

Maintaining a safe and secure environment for patients. Assisting with the care of patients receiving ECT; helping with the preparation of patient and providing care as assigned, e.

g., during the post operative phase and thereafter, etc. Leading or assisting with recreational, educational and social activities as assigned.

Using established channel of communication to make suggestions for revision of care plan for individual patients.

Supports departmental operations and facilitates positive communications with patients, families, visitors, physicians and team members by :

Greeting visitors, patients, physicians and team members in a pleasant and courteous manner. Answering the telephone promptly and taking and relaying messages for physicians, nurses, patients, etc.

in a timely, courteous and accurate manner. Preparing patient charts for admission, transfer, and discharge. Entering all charges daily and immediately upon discharge or transfer.

Entering and updating transfers, discharges, conditions and other clinical data with information provided. Participating in multidisciplinary conferences as directed.

Assists patients with personal hygiene and other activities of daily living by :

Assisting patients with bathing, dressing, grooming, eating and providing ongoing care throughout the shift. Taking vital signs, weighing patients and collecting routine specimens.

Performing duties in a manner that ensures patient privacy and dignity.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by :

Completing other job-related duties and projects as assigned.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements :

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license / certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position / department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way :

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Education and Experience

The knowledge, skills and abilities as indicated below are normally acquired through successful completion of high school diploma or equivalent.

Previous clerical or patient care experience desired. Nurse Assistant certification preferred. Previous successful experience as a psychiatric technician or successful completion of at least two courses in psychology or counseling at an accredited college or university preferred.

Knowledge & Skills

• Demonstrates good interpersonal skills necessary to deal tactfully and effectively with people from a variety of backgrounds and in crisis situations.
• Requires the ability to quickly and appropriately react to crisis situations and accept direction and responsibility for the care of patient under treatment for alcohol abuse, drug abuse and psychiatric disorders.
• Requires the ability to read, legibly print or write, correctly spell and understand medical and non-medical terms and follow verbal and written instructions..
• Requires proficiency in basic computer skills and sufficient keyboarding skills to complete the work assigned accurately and in a reasonable amount of time.
• Requires the ability to work independently, take initiative and be self-motivated.

Working Conditions

Works in a patient care environment requiring physical exertion, frequent changes in job demands, certain undesirable patient care activities and possible exposure to bio-hazards.

Physical Demands

Requires the physical ability and stamina (i.e. to walk / stand for prolonged periods of time, push carts / wheelchairs up to 50 pounds, to position / lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.

to perform the essential functions of the position.