Front Desk Agent-Hyatt Regency Chicago, Deerfield Illinois

Blue Sky Hospitality Solutions
Deerfield, Illinois, United States
Full-time

About the Front Desk Representative Position

We're seeking a motivated and friendly Front Desk Representative to join our team. From greeting clients to answering phone calls, you'll be one of the first staff members our customers interact with, so strong customer service skills are a necessity.

If you're interested in working as a Front Desk Representative for us, read on to see what we're looking for.

Front Desk Representative Responsibilities

  • Greet all guests, assisting them with their visit
  • Address all client queries and concerns
  • Answer all phone calls, redirecting calls to the proper party as needed
  • Manage incoming and outgoing mail, including packages
  • Monitor office supply inventory and order supplies, including special requests from staff
  • Keep a neat and tidy front desk area
  • Check, sort, and forward general inbound emails
  • Provide additional administrative support as needed, including file management and making travel arrangements for executives

Front Desk Representative Requirements

  • Previous experience in a Front Desk Representative or similar role preferred
  • High school diploma
  • Proficient with Microsoft Office Suite
  • Ability to use office equipment, including printers, fax machines and scanners
  • Superb multitasking and organizational skills
  • Great problem-solving skills
  • A friendly, customer service-oriented personality
  • Fantastic communication skills
  • 10 days ago
Related jobs
Blue Sky Hospitality Solutions
Deerfield, Illinois

About the Front Desk Representative Position. We're seeking a motivated and friendly Front Desk Representative to join our team. If you're interested in working as a Front Desk Representative for us, read on to see what we're looking for. Front Desk Representative Responsibilities. ...

Holiday Inn Express Chicago NW - Arlington Heights
Arlington Heights, Illinois

As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day. As a Front Desk Agent, you will: . ...

Blue Sky Hospitality Solutions
Deerfield, Illinois

Minimum of 2 yrs Front Desk experience in a leadership role. It is crucial that the front desk team contributes to the sellout efficiency. The front desk owns the hotel day of arrival. All scores pertaining to the front desk area should be at or above the brand average. ...

Marriott Schaumburg
Schaumburg, Illinois

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional st...

Highgate
Bloomingdale, Illinois

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer s...

Courtyard Chicago Wood Dale/Itasca
Wood Dale, Illinois

Assists other Front Desk Personnel when need. Requires continual standing and movement throughout front office areas. Ability to stand and move throughout front office and continuously performs essential job functions. ...

Schulte Hospitality Group
Schaumburg, Illinois

Seeking a dynamic individual who enjoys providing excellent customer service to assist in creating memorable experiences for our Hilton guests.This is an excellent opportunity to join a hospitality group who offers professional growth and development....

Sheraton Northbrook Hotel, Northbrook, IL
Northbrook, Illinois

Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. Sheraton Northbrook in Chicago, IL. Experien...

Aimbridge Hospitality
Schiller Park, Illinois

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.Our associates around the globe are passionate about serving ou...

Marriott Schaumburg
Schaumburg, Illinois

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional st...