Account Director (Digital Marketing and Advertising Agency)

Leap Group is hiring a full-time Account Director to support our group of full-service digital marketing agencies.

You are a senior-level team leader passionate about using your brand and business vision to guide clients, account management staff, and cross-functional teams to victory.

Why Join Our Team?

When joining Leap Group, you're joining a team that is passionate, innovative, and connected. Some words we've heard our teammates use to describe our culture are welcoming, collaborative, flexible, and dog-friendly (warning : your interview may be accompanied by a wagging tail).

We give our team the ability to make an impact with clients, while expanding their experience and depth of knowledge in the process.

We like to show our appreciation for everything our teammates do by offering supportive and inclusive benefits that allow them to thrive. This includes things like :

• Remote work options
• Autonomy and flexibility
• Unlimited PTO and Summer Fridays
• Paid maternity and paternity leave
• Company-paid access to coaching and therapy
• 401k plan with company match and 1 : 1 access to investment advisor
• Health, dental, vision, and ancillary benefits
• Paid professional development opportunities

Diverse and Inclusive Marketing Comes from Diverse and Inclusive Teams

We recognize our teammates are our greatest assets in helping our clients market less and matter more. Diverse backgrounds, opinions and perspectives on our team allow us to expand our own perspectives and, in the process, create solutions that are innovative, creative, and strategic.

We're constantly working to transform our agencies and industry into spaces that are more diverse, equitable, and inclusive, and we welcome the addition of YOUR unique voice and perspective.

Don't forget to ask us about our focus on diversity, equity, and inclusion during your interview.

Who is the Account Director?

The Account Director is seen by clients as an equal peer and collaborative partner that provides insight, inspiration and counsel on their business and marketing goals and initiatives.

As a trusted advisor, you are the person senior clients want alongside them when making decisions developing marketing plans.

You manage and mentor a small team of more junior account managers to successfully cater to a portfolio of clients, acting sounding board for advice, scopes, and internal issues.

Broad responsibilities include :

• Overseeing account portfolio and strategy, offering insights and counsel to primarily senior-level client contacts. Primarily involved in high-touch / strategic initiatives, providing influence during key decision points.
• Ensuring strategic success in project outcomes through successful account management, client relationship management, and collaboration with internal strategists in guiding agency-wide initiatives.

Enforcing adherence to project timelines and ensuring client alignment on scope, deliverables, and budget.

• Directly managing 2 to 3 account managers and providing direction, support, and leadership to subordinate staff as well as cross-functional team leaders.
• Collaborating with cross-functional teams to integrate subject matter expertise into strategic initiatives and client solutions, and playing a key role in fostering a positive and productive work environment.
• Utilizing expert knowledge of digital marketing offerings, agency services, and industry trends to ensure high-quality output in creative, media, and production initiatives and helping to establish KPIs and strategies for success.
• Understanding client dynamics, navigating internal politics, and shaping business movement through the agency.
• Developing expertise in clients' industries, applying knowledge to inform long-term account strategy.
• Driving the agency's organic growth strategy at the portfolio level, shaping and executing comprehensive account growth plans for all clients.
• Driving thought leadership initiatives within the account management team and agency as a whole.

What do You Need?

• 8+ years' agency account management experience.
• Superior communication and relationship-management skills from Director to C-Suite.
• Strong knowledge of the digital marketing and advertising space - experience with website, app and AR / VR design and development projects preferred.
• Experience developing strategic initiatives and marketing plans.
• Experience brainstorming with a team for creative ideation.
• Experience with both B2B and B2C brands, as well as experience with healthcare, finance, and other highly regulated industries.
• Excellent organizational skills and a high level of detail-orientation.
• Ability to manage multiple competing priorities and demands.
• Demonstrated experience managing a team preferred.

Important note : if you think you have what it takes to be a great Account Director but don't necessarily meet all of these qualifications, please still apply! While we work hard to eliminate unnecessary requirements from our job ads, our teams and needs are constantly evolving, and we'd always love the opportunity to connect and see what might be a fit.

Where is This Role?

Leap Group has a footprint in the Midwest, with offices in Louisville, KY, Cincinnati, OH, and Indianapolis, IN. While preference is always given to candidates in our footprint, this role is open to remote candidates in the U.S.

Check Us Out

To learn more about our agencies and work, visit www.leapgroupnetwork.com

Accommodation Requests

Leap Group complies with the ADA and ADAAA. If you need reasonable accommodation to apply, interview, or do the job, please send an email to Hope Hoskins at so that we can evaluate your accommodation request.