Clinical Improvement and Transformation Manager

Job summary

We are looking for a candidate to with strong experience in delivering transformation and sustainable improvement. The successful candidate will be flexible and resourceful and have strong communication skills with experience of working with multiple stakeholders.

As Clinical Improvement and Transformation Manager within the newly formed South West Clinical Improvement and Transformation team within the Medical Director, the postholder will working be at the heart of the pathway;

service and system improvement activity, using improvement methodologies and helping deliver tangible results in improved patient outcomes and experience and drive efficiencies to the NHS.

The post holder will have a strong presence within systems, working alongside key stakeholders, clinical and operational leaders and other regional colleagues to deliver clinical improvement and transformation activity and support the learning and sharing of innovation and best practise and promote an improvement driven approach to the delivery of clinical improvement and transformation.

Main duties of the job

Support in the design and delivery of clinical transformation and improvement projects / programmes and planning to successfully deliver outcomes or recommendations (regional / national).

Utilise improvement methodologies (including GIRFT, RightCare and Lean) to identify issues and opportunities, supporting systems in the development and delivery of sustainable solutions and improved quality of care.

To act as a champion for patients and their interests and involve the public and patients in the policy development and decision-making of NHS England.

To work as a conduit, making connections, building strategic networks and levering improvement resource and opportunities across the region.

Attend appropriate meetings to review performance against plans supporting systems to identify issues and opportunities, highlighting outliers and recognising impact of the clinical improvement projects / programmes across the area.

Responsible for leading and managing day-to-day relationships across the allocated systems.

Act as the primary contact point with key stakeholders (including clinicians and local management within the systems) on clinical benchmarking and standards, national recommendations, providing guidance and support.

Monitor progress against plans / deliverables and provide updates as required. Identify and spread best practice and innovation across systems, supporting clinical excellence and high quality of care

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by :

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

Job description

Job responsibilities

The postholder will be based in and travel across the South West, working alongside health system and clinical specialty leaders from across the NHS in a fast-paced and varied environment.

This role offers interesting challenges and opportunities to take the initiative in delivering innovative improvements in healthcare

Utilising your strong experience of delivering transformation and improvement, the Improvement and Transformation Manager will support systems in identifying issues and opportunities, reducing variation and delivering transformation in health outcomes across clinical pathways, using specific improvement methodologies alongside national and regional recommendations.

Co-ordinating and managing clinical transformation and improvement plans and activity across several systems will be a key part of the role, requiring strong and collaborative relationship management and a strong understanding of the improvement portfolio to support identification of issues, risks and dependencies.

The post holder will have a strong presence within systems, working alongside key stakeholders, Clinical Leads, Operational Leads and other regional improvement and transformation colleagues) to deliver clinical transformation and improvement activity, support in the learning and sharing of innovation and best practise and promote an improvement driven approach to the delivery of clinical transformation and national programme level initiatives.

The post holder will also support the development of systems to ensure the benefits and outcomes of improvement are measured and evaluated across the region, demonstrating meaningful and sustainable change.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Person Specification

Qualifications

Essential

• Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
• Project Management qualifications such as APM, PMI, PRINCE 2, AGILE.
• Improvement qualifications such as Lean / Lean Six Sigma / QSIR.

Knowledge and experience

Essential

• Knowledge & experience of utilising improvement methodologies and tools / techniques (for example Lean, Six Sigma, GIRFT) within complex programmes of work / activity.
• Knowledge & experience of utilising project management methodologies (for example Prince 2, Agile) to deliver projects within agreed timescales and budget.

Skills and capabilities

Essential

Able to build and sustain relationships, actively managing and engaging with multiple stakeholders / stakeholder groups at all levels.

Communication skills

Essential

• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
• Excellent communication skills, verbal and written, with the ability to adjust their communication style and content to suit the audience.

Analytical Skills

Essential

• Ability to analyse and interpret complex facts and situations and develop a range of sustainable solutions.
• Takes decisions on difficult and contentious issues where there may be a number of courses of action.

Planning

Essential

• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
30+ days ago