Job Description
Job Description
Bob Bell is currently seeking experienced Ford Shop Foreman for our busy Quick Lane!
Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated.
Every employee at Bob Bell is absolutely critical to our success. Apply here to become a part of our team!
Responsibilities :
- Planning, organizing, leading, and controlling the flow of service work through the service department in a professional, timely manner while ensuring quality repairs.
- Allocating technician and workshop time and resources
- Serve as a liaison between the Service Manager, Service Consultants, Parts personnel, and Technicians
- Schedule shop work to facilitate maximum productivity in accordance with center policy and the technician skill level required
- Sets work priorities to consider repeat repairs or clients who are waiting
- Accurately estimate shop capacity and shop loading, and provide accurate reports upon request
- Review job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service consultant
- Review hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Ensure that proper documents are attached to the repair order
- Ensure proper repair documentation, i. e., complaint, cause, and correction noted on every repair order with punch time for each operation.
- Maintain and monitor effective time controls
Qualifications
- Prior automotive service experience
- Excellent communication skills
- Dedication to achieving great customer service
- Team building skills
- Ability to multitask in a fast paced environment
- CDK ADP Experience Preferred
- Ford certified a plus
Benefits
- Medical and Prescription Drug Plans
- Health Savings Account (HSA) Eligibility
- Dental and Vision Plans
- 401K
- Disability and Life Insurance
- We have 6 dealerships in the greater Baltimore, Maryland area!
- Career Progression
- Great Company Culture
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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