Shift Leader

Firo Fire Kissed Pizza
Lawton, OK, US
Full-time

Job Description

Job Description

Benefits :

  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Firo Fire Kissed Pizza Shift Leader Position Description

CLOSED ON SUNDAYS!!!

Firo Fire Kissed Pizza is seeking customer service and results oriented leaders for our community oriented fast-casual restaurant.

The Firo concept offers signature or build-your-own pizza and salads from freshly prepared products along with our crowd-pleasing fresh gelato.

Our relaxed Tuscan ambiance is warm and welcoming and we welcome you to bring your Leadership skills to Firo Fire Kissed Pizza!

Shift Leader Position Summary :

Our Shift Leaders are responsible for enthusiastically leading and motivating the restaurant team to achieve the highest levels of customer service and satisfaction.

They ensure that each visit by a guest will result in friendly and personalized service with great food that is promptly delivered in a clean and inviting environment.

The Shift Leaders also have a part in managing key aspects of the daily operations of a restaurant to maximize sales, profits and to create a positive customer experience.

Responsibilities :

  • Creates an in-store service environment that exceeds guest expectations regarding friendly, quick and accurate service.
  • Helps management to build the teams understanding and commitment to guest service standards.
  • Provides guests a brand right environment in which to place their orders, receive their food and dine inside the restaurant.
  • Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
  • Provides guest satisfaction by assisting and resolving all complaints in person or by phone.
  • Ensures that all incoming calls are handled in a prompt, courteous, and professional manner.
  • Supports the management team in Instructing, training, coaching and developing the restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals
  • Works to maximize sales and profits within the restaurant
  • Responsible for all cash controls and enforcement of Company policies
  • If required, is responsible for ordering, accounting and maintenance of all food and paper inventories
  • Assures that all safety and security procedures are followed within the restaurant

Join Firo Fire Kissed Pizza in a Management Position Apply Today!

30+ days ago
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