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SENIOR FINANCE OPERATION ADMINISTRATOR

CYNET SYSTEMS
Fort Lauderdale, FL, United States
Full-time

Job Description :

Essential Functions :

  • This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.
  • Incumbent may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
  • Responsible for the follow up and timely completion of next action item according to the Strategy under which the account is managed.
  • Contact assigned accounts for payments using the various methods defined by the Strategy under which the account is managed, communicate with accounts using system notifications.
  • Responsible for proper documentation in the AR system.
  • Must be able to analyze customer payment trends and make suggestions to mitigate account balances.
  • Must have the ability to quickly review account history, payment and credit information to articulate a resolution.
  • Resolves payment delay issues, deductions, and cash application issues which the customer has communicated to the Company, which is either preventing payment or will result in a deduction.
  • Provides communication to customers via telephone, computer, and written correspondence regarding account s status, and obtain payments or develops resolution plans up to and including payment.
  • Supports inter-departmental initiatives to ensure that goals are met, make suggestions to improve collections effectiveness.
  • Process customer payments, and provide customer documentation as needed.
  • Perform functions within established guidelines and release orders.
  • Performs related duties as assigned.

Required Knowledge and Skills :

  • Business and personal computer hardware and software applications.
  • Collections with a high volume transaction company.
  • Must be proficient with Windows and Excel.
  • Communicating clearly and concisely, both orally and in writing.
  • Establishing and maintaining effective working relationships with others.
  • Providing excellent customer service with both internal and external customers.
  • Excellent analytical and problem solving abilities with attention to detail.
  • Excellent interpersonal skills, including verbal and written communication.
  • Ability to work independently to achieve desired results.

Education / Experience :

  • Minimum of Associates Degree Preferred.
  • Minimum of Five years of business to business collections experience.

Physical Demand (Due to nature of job) :

Sitting for extended periods of time at work station or mobile equipment.

Visual Acuity :

  • Perform activities such as computer work, preparing and analyzing data, and extensive reading.
  • May be required to wear personal protective equipment (PPE) as needed on site visits (i.e. safety glasses, hearing protection, gloves, etc.).
  • 1 day ago
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