Account Specialist

ESSENTIAL DUTIES

• Proactively manage the recruiting and fulfillment process which includes receiving orders, filling position openings, and ensuring full completion of assignments by Galt Associate employees.
• Collaborate with clients to identify and draft detailed and accurate job descriptions and hiring criteria.
• Weekly review of inactive client database to identify list to satisfy minimum number of telephone or in-person contacts to be made
• Recruit and use the existing candidate pool to fill positions with qualified Galt Associates.
• Develop and maintain relationships with aligned community partners to ensure a pipeline of mission-qualified candidates.
• Review resumes, screen, and assess candidates for hard and soft skill job alignment.
• Interview, onboard, and orient Galt Associates and ensure alignment with Galt’s Mission.
• Conduct background checks, reference checks, drug screens and other screenings as required.
• Act as the first point of contact and / or escalation point for Galt Associates and clients alike.
• Escalate client and Galt Associate to the appropriate channels when initial conflict resolution is ineffective.
• Record, manage and update Galt Associate files in the appropriate systems while ensuring consistency and accuracy in both client and candidate records.
• Follow procedures and policies to ensure compliance with federal, state, and local employment laws and regulations and company policies.
• Attend and participate in job fairs, recruiting events, and community presentations
• Attend team meetings and departmental meetings prepared for solutions-driven ideas that focus on Galt’s Mission.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS :

• Required education and experience :
• High School Diploma
• 1-3 years of disability advocacy, account management, workforce development, or recruiting experience required.
• Must have a valid driver’s license and reliable transportation to attend community events and job fairs.
• Required technical qualifications
• Intermediate MS365 computer skills
• Basic human resources knowledge
• Bullhorn software experience is preferred but not required
• Required behavioral qualifications Strong alignment with Galt Foundation Mission and values
• Strong knowledge and application of human-centered design
• Strong multi-modal communication skills, specifically as it relates to the disability community
• Strong organizational skills and ability to prioritize to produce results in a fast-paced and dynamic environment.
• Ability to thrive both independently and in a team environment
• Results-driven with strong business acumen, understanding of financial and operational metrics while simultaneously centering Galt’s Mission in business decisions
• Active listening skills, emotional intelligence, compassion, desire to help others
• Advanced ability to analyze and interpret data to gain insights and provide solutions
• Ability to handle confidential data
• Detail-oriented, accuracy

REQUIRED CAPABILITIES :

• Ability to manipulate objects, including computers and other routine office machines and supplies.
• Ability to operate a computer and perform work on a computer for extended periods of time.
• Ability to travel and effectively move around at job fairs and other community events.

WORK ENVIRONMENT :

Office environment. Willingness to work remotely and onsite at public events when required. This role uses standard office equipment.