Senior Director, Compliance Services

Open to candidates who are permanent in the civil service title of Administrative Manager or comparable civil service titles including but not limited to Administrative Staff Analyst, Health Services Manager, Administrative Investigator, Administrative Procurement Analyst, and Administrative Contract Specialist.

AGENCY DESCRIPTION

Established in , the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country.

Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in , to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services.

We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV / AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently completed strategic planning process emerging from the COVID-19 emergency, are :

1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a response-ready organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods

3) Address the second pandemic of mental illness including : reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness

4) Reduce black maternal mortality and make New York a model city for women’s health

5) Mobilize against and combat the health impacts of climate change

Our 7,-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond.

In , the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.

The Bureau of Human Resources seeks to hire an Administrative Manager, NM / L-III (Senior Director, Office of Compliance Services).

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO :

Establishing a prescribed method for tracking Human Resources-related regulations and laws related to employment authorization, residency, licensure, medical clearance, disqualification, civil service qualification requirements, DOI, and monitoring the practices and procedures to ensure compliance with those rules and guidelines.

Delivering successful outcomes by tracking the clearance of various personnel actions-new hires, title changes / promotions and civil service appointments.

Monitoring the staff's productivity and quality and enabling their professional development.

Drafting policy, process, and procedure to improve on various regulatory requirements.

Responsible for preparing and delivering compliance-related training to unit staff and distributing communications to external applicants and Agency employees.

Organizing collaborative efforts with the Agency divisions, other HR Units, and external partners on compliance issues, background checks and medical clearances.

Keeping up to date with Federal, State and City laws, policies and regulations and managing compliance.

Discreetly handling sensitive employee reports or information.

Advising management on legal compliance and creating action plans for audit findings or violations.

Planning, organizing, and formulating overall policy for Compliance's data processing activity in the various computer tracking and processing systems (PATS, CCTS, NYCAPS, AssureID).

Directing all aspects of data processing, operation and maintaining all data of the unit's personnel tracking compliance queue in PATS for various Agency personnel actions.

Administering and maintaining the data in Livescan, the City's digital fingerprinting system, and ensuring transmission of fingerprints to the Department of Citywide Administrative Services (DCAS) for final processing.

Overseeing the scheduling of work to unit staff and providing training and instruction.

Making hardware acquisition recommendations for the systems needed and used in the Unit, setting the standards, establishing procedures, acquiring supplies, coordinating installation and training, and acquiring maintenance and technical support for all the unit's equipment and ID software.

Managing the ID unit staff and ensuring the timely creation, issuance and / or renewal requests for IDs and official badge / shields for agency personnel.

Overseeing the initiation of referrals and the delivery of the confidential DOI packages completed by employees.

Managing the tracking and renewal of agency employees' professional licenses, medical clearances for article 28 / 36 assigned personnel.

Ensuring all new and existing employees are cleared utilizing the local and federal Medicaid compliance (OMIG and HHS) databases.

Reviewing tasks and standards and conducting annual performance reviews for unit staff. Attending, presenting and / or participating at agency-wide and divisional meetings.

Working together with the leadership to communicate the requirements associated with all applicable HR-related regulatory and compliance programs related to employment.

Collaborate with other functional areas within HR and other Agency stakeholders in qualification methods and standards.

Overseeing the process of conducting exit consultations with departing employees.

Analyzing exit consultation data to identify trends or issues related to employee turnover and identified share trends with leadership.

IMPORTANT NOTES TO ALL CANDIDATES :

Please note : If you are called for an interview you will be required to bring to your interview copies of original documentation, such as :

• A document that establishes identity for employment eligibility, such as : A Valid U.S. Passport, Permanent Resident Card / Green Card, or Driver’s license.
• Proof of Education according to the education requirements of the civil service title.
• Current Resume
• Proof of Address / NYC Residency dated within the last 60 days, such as : Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)

Additional documentation may be required to evaluate your qualification as outlined in this posting’s Minimum Qualification Requirements section.

Examples of additional documentation may be, but not limited to : college transcript, experience verification or professional trade licenses.

If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.

LOAN FORGIVENESS

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

For more information, please visit the U.S. Department of Education’s website at StudentAid.gov / PSLF.

FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL

This position MAY be eligible for remote work up to two days per week, pursuant to the Remote Work Pilot Program.

Minimum Qualifications

1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical / administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.

The supervisory work must have been in the supervision of staff performing clerical / administrative work of more than moderate difficulty; or

2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.

The supervisory work must have been in the supervision of staff performing clerical / administrative work of more than moderate difficulty; or

3. A four-year high school diploma or its educational equivalent and six years of

satisfactory, full-time progressively responsible experience as described in "1"

above, 18 months of which must have been in an administrative, managerial,

executive or supervisory capacity. The supervisory work must have been in the

supervision of staff performing clerical / administrative work of more than

moderate difficulty; or

4. Education and / or experience equivalent to "1", "2" or "3" above. However, all

candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above

the high school level may be substituted for the general clerical / administrative

experience (but not for the administrative, managerial, executive or supervisory

experience described in "1", "2" or "3" above) at a rate of 30 semester credits

from an accredited college for 6 months of experience up to a maximum of 3½

years.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

For more information, please visit the U.S. Department of Education’s website at class "jobad-residencyRequirement">

Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.