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Power Platform Support Specialist

VirtualVocations
Oakland, California, United States
Full-time

A company is looking for a Power Platform Support Specialist to provide expert-level support and services for Microsoft Power Platform tools.

Key ResponsibilitiesSupport customers by analyzing pain points and usage trends, tailoring solutions to enhance platform valueManage the resolution process for customer cases, collaborating with various practice areas as neededBuild strong relationships with customers and lead technical discussions, best practices, and informal training sessionsRequired Qualifications3+ years of experience as a Power Platform administrator, focusing on Power Apps, Power Automate, Power BI, and CoPilot Studio5+ years of experience in customer-facing or technical support rolesStrong leadership and public speaking skillsEnthusiastic about working in a customer-facing roleIntermediate to advanced knowledge of Power Platform tools is preferred

10 days ago
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