Tech I - Lab Support Services

Inpatient phlebotomist supports our hospital and performs venipuncture, collects blood, and provides appropriate post-care of phlebotomy site assigned to day, evening and night shifts.

Outpatient phlebotomist supports Mayo Clinic outpatient areas and would be required to cover all assigned outpatients areas such as Mayo's Primary Care Sites.

The hours may vary depending on assigned location. Must be flexible with assigned locations and hours.

Float Pool phlebotomist supports both outpatient and inpatient laboratories. Floats to different lab locations for both outpatient and inpatient areas as needed and participates as an active team member of the Phlebotomy Float Pool.

Must have flexibility with schedule and ability to adapt to outpatient and inpatient settings. Must be flexible with assigned locations and hours.

The Technician I - phlebotomist functions as an interdisciplinary team member that performs a wide range of services in clinic and hospital-based laboratories with direct patient care such as venipuncture, provides appropriate post-care of phlebotomy site, collects specimens, specimen processing and receiving desk duties, scheduling functions, waived point of care laboratory testing, assists with difficult sticks, and a variety of other services unique to the individual work area.

Maintains positive patient identification at all times including collection and preparing specimens for analysis. Performs specimen collections and processing in a safe, accurate, and professional and timely manner.

May perform prepping of containers with reagents or specimens as required for ordered testing, storage, and shipping / transport to internal lab testing areas.

May perform order entry; retrieves and verifies patient collection data and patient special notations using appropriate sources.

May perform specialty collections. Must be able to work in a fast-paced environment and work independently as well as a team environment.

Must be able to cooperate with coworkers in the completion of assignments and sets priorities for specimen collection and workload in response to the specific needs of numerous requests or the work area.

Employs standard precautions, infection control, and proper isolation techniques. Works with various computer information systems on a daily basis.

Must use critical thinking skills and ensure that all services are in strict adherence to established directions and guidelines in the standard operating procedures by Mayo Clinic Department of Laboratory Medicine and Pathology.

Demonstrates professional communication skills as well as proper technique and etiquette for answering the telephone and providing information.

The individual must demonstrate confidentiality and trustworthiness as well as the ability to deal effectively with people in stressful situations, manage difficult and emotional situations, remain calm under stress, display empathy and maintain positive communication.

Interacts with the patient, family, physicians, allied health staff, and visitors as a professional member of the laboratory team.

Performs other job-related duties as assigned. Ability to work flexible hours to meet workload demands and accommodates schedule changes.

Physical ability required for lifting, long periods of standing, and pushing and pulling lab equipment and patient wheelchairs.