General Manager(05503) - 1209 W Main St.

Domino's Franchise
Durham, NC, US
Full-time

Job Description

Job Description

Job Description

GM Job Description

  • Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
  • When closing, responsible for end of the night bank deposits
  • When closing, responsible for doing a nightly product inventory count
  • When opening, ensure the store is set up properly and ready to receive orders upon time of open
  • Foster and project a sense of urgency with each and every order
  • Ensure the store is running according to Domino’s Operation Evaluation Review standards
  • Oversee total store operations
  • Communicate with other managers and staff regarding any aspect that impacts business operations
  • Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
  • Actively training the GMIT on all aspects of store operations
  • Maintain staffing levels that mirror the needs of business at any point of the day
  • Creating and maintaining an employee schedule based upon labor needs
  • Collect money and signed credit card receipts from delivery drivers at the end of their shift
  • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
  • Ensure vehicle used for delivery pass inspection, both mechanically and visually
  • Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
  • Ability to read and understand P&L ledger
  • Uphold Dominos standards of grooming, uniform, and appearance
  • Promote pizza products, specials, and promotions
  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and

properly box products for delivery or carryout

  • Provide quality customer service to internal and external customers both over the phone and in person
  • Ability to speak and write clearly and comprehension of using a computer based order entry system
  • Contribute to and promote an atmosphere of teamwork, energy, and funAdditional Information

All your information will be kept confidential according to EEO guidelines.

30+ days ago
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