Proficiency in communication, customer service, and sales skills are the main requirements for this position. Additional requirements for the position include basic math, cash handling, phone, and computer skills.
The ideal applicant must be outgoing, cheerful, engaging, energetic, resourceful, industrious, and imaginative.
Reports to : Owner, Shop Manager, or Assistant Shop Manager.
Benefits :
- Fun working environment.
- Eligible to earn commission on membership sales.
Qualifications :
- Sales experience HIGHLY suggested.
- Shifts are available during : Monday - Sunday 10 : 00am-7 : 00pm.
- Previous sales and customer service experience preferred.
- Ability to work in a dynamic shop environment.
- Strong phone and computer skills.
- Ability to prioritize and multitask.
- Strong leadership qualities; motivated and respectful.
- Well-developed interpersonal skills to communicate effectively with peers, supervisors and clients.
- Salon / Barbershop experience is a plus.
Essential Functions :
- Ability to understand and explain how Hammer & Nails memberships work to our guests.
- Scheduling appointments for our guests.
- Providing our guests with a tour of the location, including serving complimentary beverages to our guests.
- Cleaning duties which include washing towels, sweeping and taking out trash etc.
- Selling memberships.
- Understand the needs of customers; handle and resolve customer service issues.
- Establish and maintain a positive working relationship with shop personnel.
- Promote and sell memberships and retail products.
- Answering telephones.
- Ensure opening and closing procedures are adhered to Account for all money daily.
About Hammer and Nails Grooming Shop for Guys :
Hammer & Nails is a luxury grooming shop specifically designed for men. We offer a range of services including haircuts, beard grooming, manicures, pedicures, and more, all in a comfortable and relaxing environment.
Our goal is to provide a premium grooming experience that caters to the whole man, not just a quick haircut.In Arizona, there’s a location opening soon in Paradise Valley at 12650 N Tatum Blvd, Suite 102, Phoenix
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