Job Title Maintenance Mechanic Technical Support - Day Shift Job ID 27735834 Location Eugene, OR 97402 Other Location Description At Astec-Airport Rd, formerly known as Peterson Pacific, our mission is to design, build, and capitalize on the most innovative solutions and products for the industries and customers we serve globally.
Our employees thrive in a safe and team-oriented work environment where they are empowered to make suggestions for operational and sustainability enhancements.
With safety as our first core value, we take pride in developing talent and invest in training, protective equipment, and technology for continuous improvement.
If you share our dedication to advancement and quality services, we'd love to have you join us!
Technical Support Specialists regularly diagnose and, with the aid of on-site technicians, remotely remedy equipment performance issues and failures to bring equipment back into specification under the direction of the Service Manager / ATAC Supervisor.
The Technical Support Specialist will also work cross-functionally within Astec to assist with problem recognition and resolution, product improvements, technical documentation, and process improvements.
Our Technical Support Specialists earn a starting salary of $25-$40 per hour, depending on experience.
What You'll Do :
- Provide technical troubelshooting support of certain Astec industrial heavy machinery equipment as part of the 24 / 7 Astec Technical Assistance Center (ATAC)
- Diagnose and resolve complex technical issues remotely leveraging reference materials, software applications, and tools to promote maximum uptime for the customer
- Engage with customers and dealers regularly on field service support
- Work cross-departmentally to develop and publish written solutions to common problems for customers and dealers
- Assist with developing repair and maintenance best practices
- Support Quality Improvement Team (QIT) efforts to rapidly identify and resolve manufacturing, assembly, and design-related issues
- Administer technical training as required
- Occasional travel to dealer or customer location for diagnostics and dealer assistance
Why You'll Love Working for Us :
- Health, Dental, Vision- Day 1 Eligibility
- Life, and Spousal Insurance
- Health Savings and Flexible Spending Accounts
- Short-Term and Long-Term Disability
- 401(k) with Company Match
- Employee Wellness Programs, Tuition Aid, and Employee Assistance
What We Need from You :
- High school diploma is required; college degree is a plus
- Five years of experience in the troubleshooting / diagnostics, repair, and maintenance of heavy construction equipment
- Strong experience with pneumatics and hydraulics
- Strong mechanical and / or electrical aptitude
- Good computer skills; fluent in standard Microsoft applications (Excel, Outlook, etc.) in office over the phone troubleshooting
- Engineering drawing, electrical, schematic interpretation skills required
- Good verbal and written communication skills.
- Excellent interpersonal and collaboration skills are required
- Ability to maintain a passport is required to support occasional overseas travel.
ASTEC is a Drug Free Workplace, Affirmative Action, and Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
At ASTEC, we value diversity and strive to create a welcoming and inclusive workplace. We recognize that some highly qualified women may not apply for roles due to systemic barriers.
We encourage all qualified applicants to apply, and are committed to providing a fair and equitable hiring process for all candidates.
Maintenance Mechanic Technical Support - Day Shift
Job Title Maintenance Mechanic Technical Support - Day Shift Job ID 27735834 Location Eugene, OR 97402 Other Location Description At Astec-Airport Rd, formerly known as Peterson Pacific, our mission is to design, build, and capitalize on the most innovative solutions and products for the industries ...
Penske - Diesel Mechanic/Technician I - Experienced
Job Category: Vehicle Maintenance/Mechanics/Technicians. ...
91B Light-Wheel Vehicle Mechanic
As a Light-Wheel Vehicle Mechanic for the Army National Guard you’ll ensure that anything that moves on wheels is ready to hit the road. Interest in troubleshooting and repairing mechanical problems. You’ll be able to pursue a career as a mechanic who works on carburetors, transmissions, radiators, ...
Diesel Mechanic Experienced
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.In addition to our health and financial plans, we also ...
Maintenance Supervisor – Pacific Northwest
Maintenance Supervisor – Pacific Northwest. To be considered for this Maintenance Supervisor’s position, you’ll need to have:. You will need to have maintenance experience in a manufacturing facility, and we’d prefer experience in foods manufacturing, but that is not mandatory!. Supervising the Prev...
Maintenance Manager
The Maintenance Manager is responsible for the management and coordination of all mechanical and electrical work in the facility. Develop, manage and lead preventive and predictive maintenance programs and inventory tracking procedures. Lead the maintenance team and provide support in a 24/7 operati...
Maintenance Supervisor
The Maintenance Supervisor has the responsibility to coordinate and execute maintenance of the Brownsville Plant. Maintenance Supervisor – Brownsville, OR -. Maintenance Supervisor Primary Objectives:. Prioritize and delegate maintenance schedules and activities, track production down time, schedule...
Electrician
Qualifications High School diploma or equivalent Be a Journeyman Licensed Electrician. ...
Service Electrician
With more than 1500 employees and 12 offices nationwide, Rogers is the largest self-performing electrical, data and lighting contractor in the United States.With 40 years of experience, licenses in 48 states, and over 2000 facilities constructed, we are constantly growing and looking for candidates ...
Maintenance Tech
We are currently looking for a Maintenance Tech to be based out of our Eugene location. Reporting to the Maintenance Manager, this person's primary focus will be to support production and quality by ensuring proper operation of equipment. This will include performing preventative maintenance on mach...