Pitt IT Customer Success and Engagement Support Technician
On site IT support for University academic departments, research labs, and administrative offices.
The incumbent must have the ability to be mobile around campus, provide exceptional customer service, be willing to assist peers while facilitating the success of the team.
Must manage tasks efficiently while meeting deadlines and possess excellent communication skills.
Basic IT skills, troubleshooting skills, customer service skills.
Knowledge of both Windows and MacOS preferred.
Equivalent combinations of education, relevant experience, and industry certifications may be considered per University guidelines.
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community.
This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces.
We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.
The University of Pittsburgh is an Affirmative Action / Equal Opportunity Employer and values equality of opportunity, human dignity and diversity.
EOE, including disability / vets.
Department : Pitt IT Contract Services
Campus : Pittsburgh
Minimum Education Level Required : Associate's Degree
Minimum Years of Experience Required : 3
Average number of working hours per week for this assignment : 37.5
Work Schedule : Monday - Friday, 8 : 30 a.m. - 5 : 00 p.m.
Is there a potential this assignment will result in a regular Staff position? : Yes
Work Arrangement : On-Campus : Teams that work on campus, in an office, or in a lab.
Requested Pay Rate : 24.00
Visa Sponsorship Provided :
Background Check : For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances : The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment : PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Required Documents : Resume
Optional Documents : Cover Letter
Please see job description
PI248963391
Pitt IT Customer Success and Engagement Support Technician
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. Pitt IT Cust...
Pitt IT Customer Success and Engagement Support Technician
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. Pitt IT Cust...
Pitt IT Customer Success and Engagement Support Technician
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. Pitt IT Cust...
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