Sales Service Technician / Engineer - Home Energy Solution

Sales Service Technician / Engineer - Home Energy SolutionCategoryrecruitmentJob TypeFull-timeSalary EstimatenegotiableHeadCount2Date Posted2024-02-26Deadlinelong term effectiveLocationSeattleYour roleWhy join us : Anker Innovations is a global leader in smart charging technologies and a developer of consumer products for the home, car and more.

Founded in 2011, Anker quickly established itself as an innovator and market leader in intelligent charging solutions. Anker Innovations is a multinational consumer electronics company.

Our various consumer brands, including Anker, Nebula, Eufy, and Soundcore, develop innovative products that are sold worldwide.

Today we have over 4,000 employees in 15 offices across North America, Europe, Australia, Asia, LATAM and the Middle East.

And we are always looking for top talent to join our team!For more information, please visit : Responsibilities : 1. Strategic thinking in improvement of Anker's fulfillment and service area, and performing as a lead on more complex field engineering assignments;

2. Perform a variety of engineering assignments involving technical applications in the installation, operation, testing and maintenance of Anker's solar and storage products.

3. Work independently in the field and with R&D Engineers to resolve high-level technical issues, leading the investigation of root cause of for technology applications for complex projects;

4. Lead electrical and electronic troubleshooting and testing of solar and storage products and its components in the field or in the laboratory.

• Use of PQA and oscilloscope is required as needed;5. Provide feedback to the pre-sales team on possible mechanical and electrical design improvements;
• 6. Interact with customers to explain the technical scope of the products and solutions;7. Initiate or implement the Field Service procedures for safety troubleshooting, and maintenance;
• 8. Lead BETA project fulfillment to determine technical issues before the release of a formal product;9. Create training material, and provide high-level technical training to Filed Service;
• 10. Verify and comply with engineering documentation standards and test procedures;What do we expect1. Bachelor's degree or the equivalent education, valid electrician certificate is an asset;
• 2. At least 3 years of experience in engineering or service position with preference given to well-known solar inverter and battery system integration companies;
• 3. Able to understand SLD, CAD schematic and electrical diagrams, previous drafting experience is an asset ;4. Must possess the ability to work with test equipment and hand tools as required;
• 5. Proven skills and experience in EHS, OSHA, NSPA, NEC conduct is an asset;6. Must possess effective written and verbal communication skills with proficiency in MS Office Suite;

Perks of Benefits : Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life.

We offer the following benefits to eligible employees : - 10 Days Company Recognized Holidays- Paid time Off - up to 15 Days- 401(k) and company match- Meal Allowance- Medical & Dental & Vision Insurance Coverage- Donation Match- Employee Assistant Program Anker Innovations is committed to a diverse and inclusive workplace.

Anker Innovations is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Please contact [email protected] if you have any questions.