CUSTOMER SUPPORT ASSISTANT

Customer Support Assistant

Job Category : Administrative and Business Operations Requisition Number : CUSTO001494 Showing 1 location Job Details

Description

Customer Support Assistant

As a leader in home health care and a for 10 years, Pediatric Home Service is committed to helping medically complex patients live their best lives at home and in their communities.

If youd like to use your skills to make a difference in the lives of our patients (while contributing to our ), apply today!

As a Customer Support Assistant, youll work in a fun, fast-paced team environment to collaboratively and interchangeably support patients and coworkers while providing the highest quality service.

This position is a unique blend of customer service and administrative work that provides variety and excitement each day.

This position serves as the front desk point of contact / coordinator for customer supply pickups, assists other departments with special projects, and serves as a backup for the Receptionists.

This position is key to quality customer service by conducting daily audits of outstanding supplies and partnering with other departments to ensure an accurate process

The qualified candidate must be self-motivated, have the ability to multitask, and possess excellent interpersonal and organizational skills.

Proven experience working as part of a team and ability to quickly learn new computer systems is required.

This position is full-time, and the schedule is Monday-Friday with flexible hours between 7 : 00am and 5 : 00pm.

Due to COVID-19 and recommendations from the CDC, interviews for this position will be conducted via phone or video until it is no longer necessary.

Please let us know if you need assistance with this technology.

In order to align with the safety standards of our fellow healthcare partners, pending federal legislation and our patients, PHS is requiring COVID-19 vaccination for all employees.

Effective October 1, 2021, new hires and employees must provide proof of vaccination and those who choose not to, will be required to prove exemption which could include weekly testing.

More details will be determined regarding the policy including frequency of the testing so please discuss any questions you may have during the hiring process.

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.

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