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Product Manager: Reseller Partner Program

Pendo.io
Raleigh, NC
Full-time

Responsibilities

  • Define and deliver a product strategy and roadmap
  • Work cross functionally between Product, Design, Engineering, QA and Product Operations teams to facilitate and own new product development.
  • Deeply understand our customers workflows and jobs-to-be-done to inform new opportunities to improve their experience
  • Partner with Channel and Partner Account Managers to align on opportunities and customer pain points
  • Work with engineering teams to deliver a scalable architecture that not just meets current needs, but considers future growth scenarios
  • Use agile principles to write user stories, plan and drive the software development of features.
  • Manage and communicate dependencies with other teams.
  • Define clear outcomes that measure customer satisfaction and business impact with the ability to analyze them and utilize them in decision making processes
  • Prioritize between new features, architectural improvements, and operational excellence

Qualifications :

  • Bachelor’s or master’s degree in Engineering or MBA, or equivalent in experience
  • 2+ years of product management experience, with preferred experience building B2B SaaS solutions
  • Ability to synthesize complex internal needs across the company while considering both customer value and future growth
  • Experience using Agile / Scrum / Sprint methodology including sprint planning and execution, as well as a strong understanding of software development management methods
  • Strong analytical skills to make data-driven decisions with ability to query data from various systems to solve problems and experience in one or more data analysis tools
  • Experience with testing, automation technologies and build aspects of software development
  • Entrepreneurial instincts with clear bias for informed action and track record of leading new initiatives with limited resources and support

Preferred Qualifications :

  • Experience building OEM Products that are resold by partners
  • 30+ days ago
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