OFFICE ASSOCIATE (Option 2, Keyboarding)

Agency : Department of Human ServicesOpening Date : 08 / 28 / 2024Closing Date / Time : 09 / 11 / 2024Salary : Anticipated Salary : $3,852-$5,046 / month ($46,224-$60,552 / year)Job Type : SalariedCategory : Full TimeCounty : CookNumber of Vacancies : 1Plan / BU : RC014This position is a union position;

therefore, provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website.

State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

While not required, a Resume / Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application.

Failure to upload requested transcripts, license and / or proof of certification when specified may result in ineligibility.

Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.Posting Identification Number 41049Position OverviewThe Division of Family and Community Resources is seeking to hire an Office Associate to perform a variety of complex specialized clerical support duties for supervisory staff in support of the Family Community Resource Center (FCRC) daily operations.

This position prepares, receives, and files documents; processes record and performs general office support functions involving FCRC processes and / or methods requiring application of agency policies and procedures;

determines work methods and procedures to complete assignments; and provides information / assistance to explain / clarify rules, processes, or procedures.

Job ResponsibilitiesKeyboards a variety of correspondence.Prepares and maintains complex, highly specialized records and reports.

Receives telephone calls, determines the nature of the calls.Maintains and organizes customer / appeals files.Provides clerical office support.

Receives and distributes mail, manual releases, and memos.Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum QualificationsRequires knowledge, skill, and mental development equivalent to the completion of high school.Requires two (2) years of office experience.

Requires ability to keyboard accurately at a 45 wpm.Work Hours : Mon-Fri, 8 : 30am-5pm; 1 hour unpaid lunchWork Location : 831 W 119th St, Chicago, Illinois, 60643-5274Family and Community ServicesRegion 1 SouthClericalCalumet Park FCRC Cook CountyAgency Contact : DHS.

[email protected] Group : Office & Administrative Support; Social ServicesAbout the Agency : The Illinois Department of Human Services serves families in need across Illinois.

Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve.

We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.As a State of Illinois Employee, you will receive a robust benefit package that includes the following : A Pension ProgramCompetitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance3 Paid Personal Business Days annually12 Paid Sick Days annually (Sick days carry over from year to year)10-25 Days of Paid Vacation time annually - (10 days in year one of employment)Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)13 Paid Holidays annually, 14 on even numbered yearsFlexible Work Schedules (when available dependent upon position)12 Weeks Paid Parental LeaveDeferred Compensation Program - A supplemental retirement planOptional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)GI Bill® Training / Apprenticeship Benefits eligibility for qualifying Veterans5% Salary Differential for Bilingual PositionsCommuter Savings Program (Chicago only)For more information about our benefits please follow this link : APPLICATION INSTRUCTIONSUse the Apply button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the Illinois.

jobs2web.com homepage in the blue ribbon.Non-State employees should log in on the using the View Profile link in the top right of the Illinois.

jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.If you have questions about how to apply, please see the following resources : State employees : Log in to the career portal for State employees and review the Internal Candidate Application Job AidNon-State employees : on Illinois.

jobs2web.com click Application Procedures in the footer of every page of the website.State employees should include temporary assignments in the application profile.

Temporary assignment verification forms can be uploaded to the Additional Documents section.The main form of communication will be through email.

Please check your junk mail , spam , or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses : donotreply@SIL-P1.

[email protected]