A company is looking for a Senior Customer Support Representative to provide consultative text and payment support to customers.
Key ResponsibilitiesResolve complex inbound customer support and technical questionsManage customer escalations and ensure high levels of customer satisfactionMaintain accurate records of customer interactions and contribute to the SBT Knowledge BaseRequired Qualifications3+ years of applicable Senior Customer Support experience in a technical or SaaS environmentExperience managing complex customer requests in a fast-paced settingFamiliarity with Postman and SoapUIExperience with HubSpot, Salesforce, and Jira is a plusBachelor's degree is preferred
Senior Customer Support Trainer
A company is looking for a Senior Customer Support Trainer / Program Manager. ...
Senior Customer Service Representative
Senior Customer Service Representative. Research issues sent by Customer Care, Account Managers, internal customers and Quality Assurance relative to the customer service experience. Customer Service Representative (Temporary 4 months). They believe in supporting both personal and professional growt...
Senior Manager Customer Support
Key Responsibilities:Lead a team of Supervisors and front-line agents across multiple customer support channelsAct as a communication bridge between the business and customers, sharing insights and informationOptimize production and quality by utilizing analytics and creating positive changes for ag...
Virtual Work from Home - Mountain or Pacific Time Zone - Customer Service and Support Representative - Customer Care Center
As a Full Time Virtual Work at Home – Customer Service & Support Representative, within PNC's Customer Care Center, you are offered the opportunity to work from home on a daily basis. Knowledge of a Specific Customer Support Function – Knowledge of and ability to assist customers with a specific...
Senior Customer Support Engineer
Customer Support Engineer to ensure the stability and efficient operation of customer information systems. ...
Senior Customer Support Management Professional (Industrial Automation)
This will be achieved through effective Workforce planning, delivery coordination, and ensuring the delivery teams engaged with the customer base are competent to execute all committed deliveries in manner that ensure compliance to Honeywell and Customer Health, Safety and Environmental requirements...
Technical Support / Customer Service Representative (Remote)
Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. ...
Customer Support Representative
Customer Support RepresentativeWhy USAA? Let’s do something that really matters. Use a consultative approach to determine customer needs, build rapport, and provide solutions posed of a la cartbinations of various products and services) based on current products and service offerings. Use Agency Man...
Chubb Customer Center Senior Customer Service Representative
Understand business and marketing concepts as they relate to the Chubb Customer Center strategy. Ability to work independently while supporting the department’s goals. ...
Remote Customer Support Representative - Starting at ~22/hr + Benefits + PTO
Our Remote Health Team is looking for a full-time, seasoned Customer Support Representative Our CSR’s are at the forefront of client interactions and are key to our exceptional customer experience strategy. Must also have a strong knowledge around CX KPIs and processes, Above all, must be obse...