Job Description
PURPOSE :
To supervise a design / estimator department in a large Timberlake Service Center by supervising the design / estimators.
This supervisor will coordinate the design and pricing activities while providing administrative support for the sales representative, regional sales manager, field support and customers.
ESSENTIAL FUNCTIONS :
- Demonstrate the CITE principles.
- Be able to function as a team player with sales and operations to insure effective field execution and customer satisfaction by effectively performing the designer and pricing process.
- Manage the incoming work load to support customer satisfaction
- Evaluate the work of the sales representative to insure excellence service to the customer.
- Monitor the performance of the designer / estimators against their goals.
- Be instrumental in structuring the proper training programs to develop skills.
- Participate in the recruitment, interviewing, hiring and training of personnel.
- Monitor variance report and work with the RSM to eliminate sales variances.
- Build effective business relationships with customer purchasing managers.
SUPERVISORY RESPONSIBILITIES :
This job position supervises the Design Estimators for the builder service center.
QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
Education, Experience and Skills
- BS degree in design, business or related field, relevant experience may be substituted for a formal education
- Experience in kitchen layout and design, 20 / 20 experience required
- Knowledge of the selling process and bid preparation
- Excellent oral and written communication skills
- Proactive problem solving skills
- Technical aptitude and ability to understand the construction business
- Ability to handle multiple tasks and meet deadlines
- Effective organization skills
- Must be proficient in Excel
Language Skills :
Ability to read, and interpret common business documents including technical reports, charts, graphs and diagrams. Ability to listen and communicate effectively with customers / clients in an effort to respond to common inquires or complaints from customers / clients, members of the business community and public.
Mathematical Skills :
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to interpret graphs and diagrams.
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