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Pharmacy Support Call Center Representative

VirtualVocations
Baltimore, Maryland, United States
Full-time

A company is looking for a Pharmacy Support Call Center Representative to provide payment assistance solutions and support to patients and pharmacies.

Key ResponsibilitiesField customer requests via telephone, email, and fax for support related to Opus Health programsDocument resolutions and escalate unresolved issues to the appropriate areaRecognize operational challenges and offer recommendations to managementRequired Qualifications and EducationHigh School Diploma or equivalentPharmacy Technician experience requiredHIPAA certificationCall center experience required (3+ years preferred)Experience in medical claim processing is a plus

2 days ago
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