Systems Engineer, SLED

Fortinet
Hartford, CT, United States
Full-time
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We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities :

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.
  • Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
  • Conversant with networking applications and solutions.
  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
  • Provide assistance to identified customers with post-sales training.

Required Skills :

  • 5 - 8 years experience in technical / pre-sales support as a sales or systems engineer
  • 5 - 8 years experience in LAN / WAN / Internet services administration
  • Strong understanding of DNS and NFS, SMTP, HTTP, TCP / IP
  • Knowledge of the following technologies : Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
  • Strong understanding in the following technologies and protocols : RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.

1Q, MD5, SSH, SSL, SHA1, DES, 3DES

  • Experience with encryption and authentication technologies required
  • Strong presentation skills
  • The Systems Engineer, SLED is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.

Education :

  • Bachelor's Degree or equivalent experience. Graduate degree preferred.
  • 9 hours ago
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