Benefits :
Have you got what it takes to succeed The following information should be read carefully by all candidates.
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Job Summary
We are seeking a motivated, punctual, and outgoing Treatment Plan Coordinator to join our team! In this role, you will be responsible for customer-focused, compassionate service, dedicated to facilitating solutions to patients' dental health needs.
The Treatment Plan Coordinator will work in a growing practice with a great team that makes coming to work engaging and supportive.
We offer training for those looking for a career with growth potential and the opportunity to fulfill our mission to provide quality affordable dental care to our patients.
In working with new & existing team members with an open heart & mind, additional responsibilities include :
Specific Duties :
- Continuously engage and work with patients seeking advanced cosmetic dentistry.
- Contact 100+ leads daily, schedule consultations, and follow-up appointments.
- Masterfully present treatment plans and address patient concerns.
- Ensure exceptional patient experience and office efficiency.
- Follow the Orthodontist’s instructions and adhere to the Orthodontist’s directives.
- Make welcome calls to all new patients, answer initial questions, set and manage expectations for the first visit.
- Proactively receive patients on their first visit, assist with new patient paperwork and welcome packets, and ensure smooth patient flow throughout the visit.
- Prepare financial treatment plans and present to patients for closure. Coordinate financial arrangements with the patients offering payment options.
- Present and explain all treatment plans involving out-of-pocket costs to patients.
- Ensure effective communication when explaining financial options. Take ownership of all treatment, payment, and appointment-related needs and inquiries from patients in person and over the phone.
- Continuously assist patients in offering (payment plans including) Care Credit payment options.
- Ensure all patient payments and insurance statements are up to date and current.
- Assist in identifying, alerting the front desk, and collecting previous balances and current copays.
- Perform miscellaneous job-related tasks as assigned.
Part-time to start, with the opportunity to lead to a Full-Time position with full benefits.
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