Inside Solution Architect - Microsoft

What We Do :

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen.

All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do.

We’re the IT Department’s IT Department.

Who We Are :

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique what drives us to innovate and create technology solutions that stand apart from the crowd.

We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us :

You’ll find supportive teammates and a rewarding career at Connection plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family.

Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being.

To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

• Utilizing business systems analysis, conducts assessments to understand client challenges and business objectives. Designs and presents technical solution configurations based on client needs and solution pricing, recommending applicable services as part of the overall client solution.
• Collaborates with partners to design technical solutions as needed.
• Advises on pricing programs and deal registration.
• Serves as subject matter expert to Account Managers on technology solution
• Partners with Account Managers and Sales Managers to identify IT solutions opportunities and target these accounts with proactive engagement.
• Increases knowledge of technology in respective practice area, keeps abreast of changes, and maintains or achieves certifications for professional development.
• Attends applicable industry and manufacturer training sessions to increase knowledge in respective practice area.
• Achieves vendor certifications through online or onsite training.
• Works with sales teams, sales managers, and account managers to ensure that sales teams are fully enabled on the advanced technology solutions and are fully aware of the TSG portfolio.

Regularly attends and contributes to sales team calls, provides targeted enablement trainings internally to sales teams on current, new, or emerging solution sets, and supports events such as Tech Showcase, Tech Summit, and vendor conferences in a sales-support and enablement function.

• Executes strategic initiatives toward organizational, solution, and business development. Converts work direction from Manager, Inside Solution Architects (MISA) into concrete high-quality deliverables :
• Participates in a contributing role on one or more Solution Development teams and maintains good attendance, on-time, high-quality work product
• Works with peers including Field Solution Architects (FSAs) and Practice Engineers on internal tactical development initiatives, such as building new solutions and services for the TSG advanced technology portfolio
• Assists with the building of internal organizational processes and go-to-market initiatives
• Develop and implement strategies to drive the adoption of Microsoft Copilot across various industries.
• Collaborate with cross-functional teams to integrate Copilot with existing systems and workflows.
• Provide technical leadership and guidance in the deployment of Copilot solutions.
• Design and architect scalable and robust solutions that leverage Copilot’s capabilities.
• Conduct workshops, webinars, and training sessions to educate customers on the benefits and usage of Copilot including the CNXN M365 Copilot Workshop and Technical Readiness Assessment.
• Gather feedback from users to inform product development and improvements.
• Proficient use of Microsoft Excel, Cisco Webex and relevant internal business systems.
• Working knowledge of respective practice area technologies and related product solutions (datacenter, networking, security).
• High aptitude to stay current and train on related technology areas.
• Account planning skills with experience in up-sell and cross-sell strategies.
• Articulate with ability to clearly demonstrate the value proposition to the customer.
• Adept at providing technical solutions based on customer needs per the practice area.
• Analytical with ability to assess the customer’s business systems requirements.
• Action-oriented with strong executional skills.
• Self-motivated and results-driven.
• Excellent time management skills.
• Strong interpersonal, organizational, communication and negotiation skills.
• Proven experience managing projects and delivering expectations, both internally and with clients.
• Proven success at working collaboratively with sales and internal colleagues to solve technical problems.
• Multi-tasker, with high energy, and excels in a fast-paced, dynamic call center environment.
• Working for a manufacturer or vendor is a plus.
• Bachelor's Degree in Computer Science, Information Technology, Engineering or similar discipline.
• Valid technical pre-sale certifications required at hire. (e.g. Microsoft M365 Certified Administer Expert.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a live person".

USD $80,000.00 / Yr.

USD $103,000.00 / Yr.