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Call Center Service Representative

VirtualVocations
Baltimore, Maryland, United States
Full-time

A company is looking for a Call Center Service Representative to provide customer support in a remote setting.Key ResponsibilitiesManage customer inquiries and coordinate components of careInterpret medical terminology and assist with benefit interpretation and service authorizationDocument interactions and follow through with delegated tasksRequired QualificationsHigh School Diploma or GED requiredMinimum seven (7) years of experience in customer service, healthcare, or health insuranceFamiliarity with medical terminology and benefit interpretationAbility to work independently with minimal supervisionExperience in leading professionals and managing through collaboration

8 hours ago
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