Title
Technical Support Specialist
Location
Atlanta GA (Hybrid Only Locals)
Duration
9 Months
Interview Type
Either Webcam Interview or In Person
Job Type
Job Description
Will oversee IT systems and ets ist with upgrades and fixes and provide training and support as needed. Extensive knowledge of computer hardware and software network maintenance and industry trends to keep us on the cutting edge.
MUST BE LOCAL TO ATLANTA
ONSITE REQUIRED
Objectives of this role
- Maintain essential IT operations including operating systems security tools applications servers email systems laptops desktops software and hardware
- Handle businesscritical IT tasks and system improvements
- Enable faster and smarter business processes and employee productivity
- Research and evaluate emerging technologies hardware and software
- Serve as the subjectmatter expert supporting Windows and widely used software and applications such as Microsoft and Adobe.
Responsibilities
- Install configure and support workstation software hardware printers and phones yze staff needs identify vulnerabilities and boost efficiency and accuracy
- Execute systems and network design doentation implementation testing and administration and ensure components meet business needs and work together seamlessly
- Implement applications and software upgrades and trouble any performance issues Train employees in using software and hardware and provide technical support when needed
Required ss and qualifications
Knowledge of troubleing MS Office 365 VPN Adobe McAfee LogMeIn encryption etc.
- Ability to trouble computer peripheral devices : printers scanners MDF monitors keyboard mice etc.
- Experienced in trouble issues on end user computing devices including desktops laptops and Surface Pros.
- History of working in an Active Directory domain environment
- Proficient at software installs and troubleing
- Some networking knowledge along with the ability to trouble network issues from the command line.
Required / Desired
Amount
of Experience
Knowledge of troubleing MS Office 365 VPN Adobe McAfee LogMeIn encryption etc.
Required
Years
Ability to trouble computer peripheral devices : printers scanners MDF monitors keyboard mice etc.
Required
Years
Experienced in trouble issues on end user computing devices including desktops laptops and Surface Pros.
Required
Years
Active Directory
Required
Years
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