Learning Experience Designer for Professional Services Business Development

Job Family :

Sales Support & Administration

Travel Required : Up to 10%

Up to 10%

Clearance Required : None

None

What You Will Do

At Guidehouse, we're purpose built to help clients meet complex challenges across both commercial and public sectors. Our teams work closely with clients to imagine a new future, build resilient solutions, and then operate programs for our clients to ensure sustained value.

We're united by a shared commitment to purposeful impact, and our approach is rooted in an innovation-first mindset that ensures lasting change.

The Guidehouse Growth Office team promotes a collaborative culture through enhanced strategy, leadership, innovation, sales and marketing best practices.

We are high-energy experts who are passionate about what we do and want to make an impact.

Shape a world-class training program to develop and support client relationship executives, sales teams, and engagement delivery teams who want to increase the value we can bring to our clients.

As a learning experience designer, you will use your knowledge and experience to :

• Assess the firm's existing sales training
• Collaborate with leadership to conceptualize a comprehensive training and support program based on individuals' roles and level of experience / expertise
• Identify gaps and prioritize needs with the highest ROI
• Use creative learning experience design to develop and deliver training to address priority skill gaps
• Work closely with subject matter experts across the company to develop and deliver service-line specific training
• Measure training success and adjust activities accordingly

Roles and Responsibilities include :

• Lead the Sales Enablement training program to develop and support client relationship executives, sales teams and engagement delivery staff who are serving commercial and public clients
• Develop strong working relationships with growth-focused leaders and account teams to understand business needs and implement training solutions
• Structure overall sales training program based on needs defined by role and level of experience / expertise
• Implement learning using best practices and innovative, creative learning strategies
• Collaborate with enterprise Learning and Development professionals to createand delivering training using instructor-led (in-person and virtual), on-demand multi-media, technology-based interactive and other common methods
• Conceptualize and developing self-service functionality for commonly requested sales assets
• Create knowledge assets such as FAQs, how-to guides, and templates to support training delivery and self-service facilities
• Devise and implement a clear and consistent learning assessment model to measure results and return on investment
• Coordinate with Learning and Development colleagues to maintain consistent training standards

What You Will Need

• Bachelor's Degree; Four (4) years additional professional experience may be substituted in lieu of degree.
• Five (5) + years of experience in instructional design or learning experience design
• Five (5) + years of experience leading and implementing learning strategies
• In-depth knowledge of the capture process for sales of management consulting services to commercial and public sector clients
• Ability to lead teams of experts to create and deliver business development training
• Creativity to create clear, concise, and engaging learning experiences
• Experience with training techniques and technologies to deliver large group trainings
• Experience with training techniques and technologies to create self-service facilities
• Experience developing in-house certification programs
• Ability to define and manage initiatives and communicating progress to build stakeholder buy-in

What Would Be Nice to Have

• At least 3 years of experience delivering management and / or IT consulting services to commercial and public sector clients
• At least 5 years of project management experience
• Project Management Professional (PMP) certification
• Intensely customer oriented, with excellent communication skills
• Strong collaborator adept at teaming with key stakeholders at all levels across the firm
• Exceptional sales training expert, with strong program and change management skills
• Creative problem solver focused on continuous improvement
• Detail-oriented and passionate about quality

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include :

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental / Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at redacted or via email at RecruitingA redacted .

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.