Customer Debug Engineer

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world.

Our mission is to build great products that accelerate next-generation computing experiences the building blocks for the data center, artificial intelligence, PCs, gaming and embedded.

Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges.

We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance THE ROLE : We are looking for a self-motivated Customer Debug Engineer interested in working with AMD’s latest cutting-edge technology in the server and AI product segment.

Locations : Bellevue, WA or Santa Clara, CA or Austin, TX THE PERSON : As an ideal candidate, you will be responsible for the following : Working on PCIe, Memory, MCA, micro-controller and RAS related failures with customers to get problems resolved Collaboration with AMD global teams to identify best solutions Providing design and debug recommendations to customers for validation and debug related questions Utilizing debug tools (e.

g., protocol analyzers, SCAN and JTAG etc.) to narrow down and root cause customer failures KEY RESPONSIBILITIES : Collaborate with design, validation, and architecture teams for content coverage, test pattern development, validation, and debugging Develop test program infrastructure incorporating latest Best-Known methods Solves sophisticated, novel, and non-recurring problems;

initiates significant changes to existing processes / methods and leads development and implementation Identify and plan product improvement activities to reduce cost, improve yield and resolve quality issues PREFERRED EXPERIENCE : 5+ years of total experience inclusive of any of the following areas : PCIe functional and protocol (e.

g. Gen1 Gen5) debug, including PCIe IP bring up, validation and analysis. Memory functional and protocol validation and / or debug.

MCA / MCE (Machine check architecture and exception) validation and / or debug. RAS (reliability, availability and serviceability) validation and / or debug.

Experience of post silicon validation methodologies Experience of developing programming languages such as Python scripts Experience of handling various high-speed test and measurement equipment such as protocol analyzer and scope Experience of X86 micro architecture is a plus ACADEMIC CREDENTIALS : Bachelor’s or Master’s in computer engineering or computer science or electrical engineering, or comparable disciplines #LI-LB1 #HYBRID At AMD, your base pay is one part of your total rewards package.

Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position.

You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD’s Employee Stock Purchase Plan.

You’ll also be eligible for competitive benefits described in more detail here. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and / or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.

We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

THE ROLE : We are looking for a self-motivated Customer Debug Engineer interested in working with AMD’s latest cutting-edge technology in the server and AI product segment.

Locations : Bellevue, WA or Santa Clara, CA or Austin, TX THE PERSON : As an ideal candidate, you will be responsible for the following : Working on PCIe, Memory, MCA, micro-controller and RAS related failures with customers to get problems resolved Collaboration with AMD global teams to identify best solutions Providing design and debug recommendations to customers for validation and debug related questions Utilizing debug tools (e.

g., protocol analyzers, SCAN and JTAG etc.) to narrow down and root cause customer failures KEY RESPONSIBILITIES : Collaborate with design, validation, and architecture teams for content coverage, test pattern development, validation, and debugging Develop test program infrastructure incorporating latest Best-Known methods Solves sophisticated, novel, and non-recurring problems;

initiates significant changes to existing processes / methods and leads development and implementation Identify and plan product improvement activities to reduce cost, improve yield and resolve quality issues PREFERRED EXPERIENCE : 5+ years of total experience inclusive of any of the following areas : PCIe functional and protocol (e.

g. Gen1 Gen5) debug, including PCIe IP bring up, validation and analysis. Memory functional and protocol validation and / or debug.

MCA / MCE (Machine check architecture and exception) validation and / or debug. RAS (reliability, availability and serviceability) validation and / or debug.

Experience of post silicon validation methodologies Experience of developing programming languages such as Python scripts Experience of handling various high-speed test and measurement equipment such as protocol analyzer and scope Experience of X86 micro architecture is a plus ACADEMIC CREDENTIALS : Bachelor’s or Master’s in computer engineering or computer science or electrical engineering, or comparable disciplines #LI-LB1 #HYBRIDAt AMD, your base pay is one part of your total rewards package.

Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position.

You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD’s Employee Stock Purchase Plan.

You’ll also be eligible for competitive benefits described in more detail here. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and / or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.

We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.