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Host / Hostess

Host / Hostess

Stadium Sports incChicago, IL, US
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Job Description

Job Description

Host / Hostess Responsibilities :

  • Welcome guests to the venue
  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Provide menus and announce Waiter / Waitress’s name
  • Greet customers upon their departure
  • Coordinate with wait staff about available seating options
  • Maintain a clean reception area
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist wait staff as needed

Host / Hostess Requirements :

  • Previous work experience as a Host / Hostess or Waiter / Waitress
  • Understanding of restaurant etiquette
  • Familiarity with health and safety regulations
  • Experience in managing reservations
  • Demonstrable customer-service skills
  • Excellent communication skills (via phone and in-person)
  • Strong organizational skills with the ability to monitor the entire dining and bar area
  • Availability to work in shifts as needed
  • Good physical condition to walk and stand during an entire shift
  • High school diploma or hospitality certification is a plus
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