Responsibilities
- Immediately assess and baseline current-state KM culture, and execute a risk-reduction strategy to mitigate loss of critical knowledge.
- Develop a multi-year programmatic maturity roadmap for the KM program.
- Possess and maintain a deep working knowledge of KM industry practices, information technology concepts, and process-improvement practices.
- Proactively establish relationships across business functions to identify business needs, manage Senior Leadership stakeholder expectations, and identify and leverage KM Champions.
- Collaborate with IT department to leverage in-place and forecasted software applications and other technology.
- Collaborate with Human Resources & Talent Management and Learning to build KM culture into workforce development and training initiatives and solutions.
- Collaborate with business operations leaders to build a KM culture into business systems and processes.
- Execute deliberate change management : influence Senior Management adoption of KM strategy, process, and system solutions, and best practices.
- Benchmark and leverage NSE-wide best practices and in-place solutions for immediate, measurable KM wins.
- Develop, analyze, and report on KM metrics that drive desired KM behaviors.
- Be a KM ambassador : Provide relevant training, support, coaching, and success stories to champion KM culture and mature the workforce’s understanding of KM principles and their value.
- Influence knowledge sharing and collaborative workflow culture among departments and project teams.
- Self-direct work and provide scalable and customized KM solutions and best practices to a wide range of senior leader stakeholders, functional leaders, and senior managers.
- Serve as the SME point of contact for KM framework and processes, and related programs.
- Create, maintain, and update process, procedure, and product documentation.
- Capture, monitor, and record the use of KM systems. Interpret data for process improvement and trends analysis.
- Provide KM SME input and information to, and coordinate with employees and contractors involved with activities and projects associated with KM.
- Analyze, interpret, and trace information for historical authenticity and historic significance.
- Identify historical knowledge and improve accessibility across various functional areas and mission programs.
- Preservation of historically significant artifacts and information.
- Partner directly with communications to educate the workforce, Nuclear Security Enterprise, and the public on historically significant KCNSC events.
- May provide work direction to others and performance feedback as requested.
You Must Have
- Bachelors Degree in business, information systems, information technology, or a related field.
- Minimum of nine years of relevant and directly related experience .
- Industry Recognized KM Manager Certification.
- Ability to travel up to 10% of the time.
- Ability to work remote, hybrid, or on-site as directed by management and is determined by the needs of the business.
- United States Citizenship.
- Ability to obtain and maintain a . Department of Energy (DOE) security clearance (some positions require additional DOE designations).
FMT2021
We Value
- Advanced Certification(s) in Records, Information, or Knowledge Management.
- Experience with Federal Government standards and regulations for records and information management.
- Experience developing and successfully executing cultural change management plans.
- Experience designing and scaling a KM program from grassroots to enterprise-wide.
- Experience evaluating and improving processes and systems for efficiency and added value.
- Strong attention to detail with emphasis on accuracy.
- Inquisitive, self-motivated, and independent worker.
- Advanced understanding of Knowledge Management Principles.
- Advanced proficiency of the Microsoft Office Suite.
- Thorough proficiency with SharePoint.
- Experience training and coaching others.
- Excellent interpersonal, analytical, and organizational skills.
- Ability to influence others through effective communication skills.
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